# Medical Information Specialist

**Company**: IQVIA
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://iqvia.wd1.myworkdayjobs.com/en-US/IQVIA/job/Riga-Latvia/Medical-Information-and-Adverse-Event-Intake-Specialist-with-Estonian--English-and-Additional-Language_R1568349?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_b7ce8443-9c4

## Description

Join IQVIA's fast-growing team performing medical information call center services. As a Medical Information Specialist, you will apply your scientific and foreign language expertise to review, assess and process safety and product quality information.

Responsibilities:

- Provide phone support to healthcare professionals and consumers regarding adverse events, product quality complaints, medical inquiries, and product support.

- Receive, triage, review and process Lifecycle safety operational data, perform data entry, coding, and quality control.

- Document incoming telephone calls or emails from investigative sites or other sources reporting safety data.

- Build a positive team environment, lead by example, and provide training and mentoring to less experienced team members.

- Establish and maintain effective team project service operations communications.

- Liaise with Project Managers to identify issues and propose solutions.

- Participate in training across Lifecycle safety process service offerings and working groups.

Required Knowledge, Skills and Abilities:

- Life Sciences degree.

- Excellent written and verbal skills in Estonian (C2/native), English, and an additional foreign language (min. C1).

- Willingness and aptitude to learn new skills across Lifecycle Safety service lines.

- Excellent attention to detail, accuracy, organisational skills, and time management skills.

- Ability to establish and maintain effective working relationships with coworkers, managers, and clients.

## Skills

### Required
- Life Sciences degree
- Estonian
- English
- foreign language (min. C1)
- organisational skills
- time management skills

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Source: [Apply at iqvia.wd1.myworkdayjobs.com](https://iqvia.wd1.myworkdayjobs.com/en-US/IQVIA/job/Riga-Latvia/Medical-Information-and-Adverse-Event-Intake-Specialist-with-Estonian--English-and-Additional-Language_R1568349?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)