# Band 3 - Healthcare Support Worker/Administrator Stoma Care

**Company**: West Hertfordshire Teaching Hospitals NHS Trust
**Location**: Watford
**Job type**: temporary
**Salary**: £27106.00 to £28850.00
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://www.jobs.nhs.uk/candidate/jobadvert/C9360-26-0516?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_b7731b14-fcd

## Description

We are seeking a motivated, organised, and enthusiastic individual to join the Stoma Care Team at Watford General Hospital in a combined Healthcare and Administrative Assistant role.

This is a fixed-term position for a period of six months.

The successful candidate will work closely with the specialist nursing team, supporting patients throughout their care journey and helping to ensure they receive a welcoming, professional, and compassionate experience.

In addition, you will provide a range of administrative support, including maintaining accurate records, coordinating appointments, managing correspondence, and supporting effective communication across the service.

The successful candidate will be a proactive team player with excellent interpersonal and organisational skills, capable of balancing clinical support duties with administrative responsibilities.

**Main duties of the job**

- Provide clinical support to patients with an ostomy and their families

- Maintain accurate records and coordinate appointments

- Manage correspondence and support effective communication across the service

- Work closely with the specialist nursing team

**Benefits**

- Flexible working options

- Opportunity to contribute to patient care and the efficient running of the stoma service

**Requirements**

- Educated to GCSE level or equivalent with grade C or above in English and Maths

- NVQ Level 3/4 in Health and Social Care

- Care certificate

- Good command of English language

- Experience looking after colorectal/general surgical patients

- Proficient in use of computer applications e.g. Microsoft Office - Word, Excel, PowerPoint, Outlook

**Desirable**

- Foundation stoma care course

- IT qualification or course

- Secretary skills e.g. letter writing

- Ward-based experience

- Trust's IT applications (EPR)

- Knowledge and access of the National Patient Database (Smart Card)

## Skills

### Required
- Microsoft Office
- English language
- Health and Social Care
- Care certificate

### Nice to have
- Foundation stoma care course
- IT qualification
- Secretary skills
- Ward-based experience

---

Source: [Apply at jobs.nhs.uk](https://www.jobs.nhs.uk/candidate/jobadvert/C9360-26-0516?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)