# Operational Excellence Manager - South

**Company**: Biffa
**Location**: United Kingdom
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Manufacturing
**Wikidata**: https://www.wikidata.org/wiki/Q4904749

**Apply**: https://apply.workable.com/j/B19F219C84?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_b72b6677-3b5

## Description

The Operational Excellence Manager – Transfer Stations is responsible for driving operational and process improvement initiatives to increase efficiency, reduce costs, and enhance customer satisfaction, while supporting the implementation of strategy and best practices across Biffa's Industrial & Commercial depots across the South.

This role requires regular travel and occasional overnight stays.

### Responsibilities

- Align operational excellence initiatives with the overall business strategy and goals.

- Standardise operating procedures across all depots.

- Develop and ensure delivery training on new processes and identifying improvement opportunities.

- Oversee audits and assessments to ensure compliance, identifying gaps and opportunities and overseeing improvement plans.

- Ensure targeted support is in place for underperforming depots while driving continuous improvement.

- Monitor and adjust the effectiveness of new initiatives and processes.

- Establish performance metrics and dashboards for operational monitoring.

- Facilitate change management and ensure compliance with regulations and standards.

### Essential Requirements

- Qualified and Experienced Leader: Holds a degree or equivalent qualifications with proven line management experience and a track record of driving continuous business improvement.

- Strategic and Results-Oriented: Demonstrable success in implementing growth and improvement strategies to maximise efficiency and productivity, supported by strong analytical and data skills.

- Effective Communicator and Manager: An accomplished presenter with excellent people management abilities, fostering high-performance teams and maintaining professional standards.

- Knowledgeable and Resilient Professional: Deep understanding of logistical, environmental and H&S legislation, highly motivated, resilient, and committed to delivering excellence.

- Industry Expertise: Must have waste management experience and hold a valid Level 4 COTC (Certificate of Technical Competence) in Waste Management.

## Skills

### Required
- waste management
- operational excellence
- process improvement
- change management
- regulatory compliance

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