# Senior Project Manager, Client Connectivity

**Company**: HSBC
**Location**: Buffalo, New York
**Experience**: senior
**Job type**: full-time
**Category**: Finance
**Industry**: Finance

**Apply**: https://portal.careers.hsbc.com/careers/job/563774612186034?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_b70c29f8-cb0

## Description

We are seeking a dynamic Senior Project Manager to join our Client Change Management team, part of Client Connectivity within Global Payment Systems.

You will lead the full project life cycle for new products, services, and systems, collaborating with stakeholders across business and technology to continually enhance the client experience.

Responsibilities:

- Lead end-to-end delivery of client change initiatives, including planning, execution, risk management, and issue resolution

- Collaborate with business units and clients to gather requirements, define project scope, and set clear deliverables

- Develop and maintain detailed project plans, timelines, and status reports, communicating progress to clients, stakeholders, and senior sponsors

- Conduct user training sessions and prepare supporting documentation to support adoption and client satisfaction

- Oversee the setup and onboarding of new financial products and connectivity solutions for clients

- Coordinate with global and U.S. based teams as the central point of contact to ensure deliverables are met

- Design and execute system integration strategies with internal systems and third-party platforms (e.g., SWIFT, ISO 20022, APIs, host-to-host)

- Manage testing of payment and receivables files in industry-accepted formats, coordinating globally as required

- Ensure data integrity, security, and compliance throughout implementation, adhering to U.S. regulatory requirements

Requirements:

- Proven experience in systems implementation and integration, preferably within the financial services sector

- Strong project management skills with a track record of delivering projects on time and within scope

- Project management certification (e.g., PMP, Prince2, Agile) is advantageous but not required

- Technical proficiency in integration tools, APIs, and data mapping; familiarity with platforms such as JIRA, MS Project, or Confluence is a plus

- Excellent communication, stakeholder management, and influencing abilities, including experience working with senior leaders

- Analytical mindset with strong problem-solving and process optimization skills

- Familiarity with U.S. compliance, data privacy, and security best practices

- Experience working in a multicultural, global environment is highly valued

- Attention to detail, coupled with a strategic, big-picture perspective

We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming and inclusive work environment.

## Skills

### Required
- project management
- system integration
- API
- data mapping
- JIRA
- MS Project
- Confluence
- SWIFT
- ISO 20022

### Nice to have
- PMP
- Prince2
- Agile

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Source: [Apply at portal.careers.hsbc.com](https://portal.careers.hsbc.com/careers/job/563774612186034?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)