# Technical Services Advisor

**Company**: Hewlett Packard Enterprise
**Location**: Bogota, Cundinamarca
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Technology

**Apply**: https://hpe.wd5.myworkdayjobs.com/en-US/Jobsathpe/job/Bogota-Cundinamarca-Colombia/Technical-Services-Advisor_1211954-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_b6ff2a65-b5d

## Description

We are seeking a Technical Services Advisor to join our team. As a Technical Services Advisor, you will provide technology consulting to external customers and internal project teams. You will be responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers' business needs.

**Responsibilities:**

- Implement part or all of the technical solution to the client, in accordance with an agreed technical design.

- Occasionally provide a detailed technical design for enterprise solutions.

- Understand a broad spectrum of company technology to provide part or all of a detailed technical design which meets customer requirements.

- Lead small to medium technical projects.

- Work with and under the direction of the Project/Technical Manager and with customer nominated representatives.

- Liaise with Solutions Architect as appropriate.

- Provide technical support and input on the application of technology to a defined business segment.

- Provide advice on solution and integration opportunities to defined segments.

- Provide technical leadership on specific integration activities that are part of an engagement.

- Provide planning and design support for the development of solution architectures that will be implemented in a multiple system environment.

- Communicate across client community, and be viewed as adding value.

- Demonstrate execution of the company strategy.

- Contribute to knowledge tools and communities, and ensure project learnings are documented and shared.

- Role model Knowledge sharing and re-use within practice or profession.

- Proactively encourage membership and contributions of others to professional community.

- Produce internally published material such as knowledge briefs, service delivery kit components or modules, etc.

- Participate in the selling process in C&I and work with sales/principals on pre-sales activities.

**Education and Experience Required:**

- 5+ years of professional experience and a Bachelor of Arts/Science or equivalent degree in computer science or related area of study; without a degree, three additional years of relevant professional experience (8+ years in total).

**Knowledge and Skills:**

- Sufficient depth and breadth of technical knowledge to be individually responsible for the design and scope of deliverables within a field of expertise.

- Led small team in delivery of a specific deliverable.

- Mastered at least one technical discipline with strong knowledge in at least three major technology areas.

- Possesses advanced level of business, technical, or functional knowledge.

- Ability to perform/drive resolution of problems on combinations and interactions of products.

- Ability to apply technology and consulting to solve a client business problem.

- Able to communicate and present complex issues with assurance and confidence.

- Demonstrates the use of consulting skills including: questioning, listening, ideas development, permission and rapport, and influencing.

- Ability to conduct/lead oral status/technical interchange meetings with clients on small to medium sized engagements.

- Owns and produces customer documentation.

- Ability to translate technical details into concise and easy to understand written form.

**What We Can Offer You:**

- Comprehensive suite of benefits that supports physical, financial and emotional wellbeing.

- Investment in your career through specific programs to help you reach your career goals.

- Unconditional inclusion and celebration of individual uniqueness.

## Skills

### Required
- technology consulting
- technical support
- leadership
- problem resolution
- communication
- consulting skills

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Source: [Apply at hpe.wd5.myworkdayjobs.com](https://hpe.wd5.myworkdayjobs.com/en-US/Jobsathpe/job/Bogota-Cundinamarca-Colombia/Technical-Services-Advisor_1211954-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)