# Fraud Operations - Team Manager

**Company**: Barclays
**Location**: Noida, Candor TechSpace
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Finance

**Apply**: https://barclays.wd3.myworkdayjobs.com/en-US/External_Career_Site_Barclays/job/Noida-Candor-TechSpace/Fraud-Operations---Team-Manager_JR-0000128664-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/fraud-operations-team-manager-b6e0bf2b-9c3/

## Description

We are seeking a Fraud Operations - Team Manager to oversee daily operations, performance of direct reports, and process health pertaining to regulatory and Association prescribed requirements in a banking environment.

The successful candidate will be responsible for:

- Managing operations within a business area and maintaining processes, risk management initiatives, and compliance with relevant regulators

- Identifying trends and opportunities to improve areas and develop new processes and procedures through monitoring and analysis of operational data and performance metrics

- Collaborating with internal stakeholders, including business leaders, project managers, and SMEs, and external stakeholders, including vendors and service providers

- Managing operational professionals and providing guidance, coaching, and support to improve colleagues' delivery quality

- Developing and managing KPIs to measure the effectiveness of operational functions, utilizing data and technology to support identification of areas for improvement

The ideal candidate will have:

- Significant overall professional experience

- Experience in Credit/Debit Card Operations and Fraud Operations (Chargebacks)

- Knowledge of US card regulations and banking Risk & Control frameworks

- Team leadership experience managing large teams

- Previous experience working in a fast-paced environment

Preferred skills include:

- Strong analytical, communication, and problem-solving skills

- High attention to detail with a focus on accuracy and continuous improvement

- Ability to multitask and perform effectively under pressure

- Proficiency in Microsoft Office applications

- Customer-focused and results-driven mindset

- Strong leadership, teamwork, and stakeholder management capabilities

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## Skills

### Required
- Credit/Debit Card Operations
- Fraud Operations
- US card regulations
- banking Risk & Control frameworks
- Team leadership

### Nice to have
- Analytical skills
- Communication skills
- Problem-solving skills
- Microsoft Office applications
- Leadership skills

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Source: [Apply at barclays.wd3.myworkdayjobs.com](https://barclays.wd3.myworkdayjobs.com/en-US/External_Career_Site_Barclays/job/Noida-Candor-TechSpace/Fraud-Operations---Team-Manager_JR-0000128664-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)