# Sr Technical Analyst ( Go-To-Market and AI Technologies) (Salesforce/Azure)

**Company**: Syneos Health
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Healthcare

**Apply**: https://syneoshealth.wd12.myworkdayjobs.com/en-US/Syneos_Health_External_Site/job/IND-Hyderabad-Hybrid/Sr-Technical-Analyst_25111062?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_b6daf45d-569

## Description

We are seeking a Senior Technical Analyst to join our team, focusing on Go-To-Market and AI Technologies, specifically with Salesforce and Azure.

**Job Responsibilities**

- Design and deliver AI, machine learning, or generative AI solutions, including production implementations

- Lead architecture, solution design, development, testing, deployment, integration, and ongoing support across multiple products

- Experience delivering technology supporting sales, marketing, and deal-management processes, including prospecting, account planning, opportunity management, pipeline, and forecasting

- Strong experience with Salesforce or a comparable enterprise CRM, including platform architecture, security, automation, data models, APIs, and integrations

- Experience with enterprise AI platforms such as Salesforce Agentforce, Microsoft Copilot/Azure AI Foundry, Databricks, or comparable technologies

- Deep understanding of generative AI architecture, including large language models, agentic workflows, model orchestration, tool calling, and multi-agent patterns

- Experience designing retrieval-augmented generation solutions using structured and unstructured enterprise data

- Knowledge of document ingestion, parsing, chunking, embeddings, vector search, semantic retrieval, metadata, and enterprise knowledge management

- Ability to determine when to use prompting, retrieval, deterministic automation, predictive models, shared agents, or end-to-end AI solutions

- Experience with prompt design, reusable prompt templates, grounding, context management, and response-quality optimization

- Ability to design AI evaluation frameworks covering accuracy, relevance, completeness, groundedness, hallucination, latency, cost, and user acceptance

- Experience implementing human-in-the-loop controls, confidence thresholds, citations, approvals, and exception-handling processes

- Strong knowledge of responsible AI, privacy, intellectual-property protection, model risk, data security, and regulatory controls

- Experience monitoring production AI solutions for quality, drift, usage, performance, cost, and unintended outcomes

- Understanding of model selection and the tradeoffs among commercial models, open models, platform-native AI, and custom development

- Ability to design reusable AI services and patterns that can support multiple GTM products and avoid unnecessary duplication

**Requirements**

- Minimum 4 Year / Bachelor's degree in computer science, information technology, engineering, or related field

- 5+ years of experience in enterprise application engineering, solution architecture, technical leadership, or related technology roles

- 2+ years designing and delivering AI, machine learning, or generative AI solutions, including production implementations rather than prototypes alone

**Get to know Syneos Health**

- Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients

## Skills

### Required
- Salesforce
- Azure
- AI
- Machine Learning
- Generative AI
- Cloud Architecture
- Solution Architecture
- Technical Leadership

### Nice to have
- Agile delivery
- Product development lifecycle practices
- DevSecOps
- Release management
- Vendor management

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Source: [Apply at syneoshealth.wd12.myworkdayjobs.com](https://syneoshealth.wd12.myworkdayjobs.com/en-US/Syneos_Health_External_Site/job/IND-Hyderabad-Hybrid/Sr-Technical-Analyst_25111062?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)