# Assistant File Handler - Military Claims

**Company**: Davies
**Location**: Birmingham, England
**Work arrangement**: hybrid
**Experience**: entry
**Job type**: full-time
**Category**: Legal
**Industry**: Legal

**Apply**: https://davies.pinpointhq.com/en/postings/bb9c5fbd-0cfb-4616-8d90-9c6b039a65fc?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_b6d949ee-c85

## Description

We are seeking an Assistant File Handler to work on complex and high-value military claims in a fast-paced environment. As an Assistant File Handler, you will perform delegated tasks to progress and resolve files as soon as practically possible, with opportunities for development in NIHL cases.

### Key Responsibilities

- Undertake initial steps on a file, including sending out acknowledgements and procedural documents.

- Conduct investigations as delegated, such as obtaining and reviewing military personnel and medical records.

- Carry out standard procedural tasks and progress with training to complete more complex tasks.

- Instruct experts where necessary and assist File Handlers in progressing files.

- Ensure compliance with SRA Standards & Regulation.

### Activity Time Frames

- Be adaptable and follow the direction of File Handlers, prioritizing your activity daily.

- Support File Handlers, work on their case load, and complete delegated tasks within set time frames.

### Skills, Knowledge & Expertise

This is a junior entry-level role that involves repetitive tasks but offers opportunities for development based on performance and the desire to progress.

Capabilities needed:

- Organisation

- Motivation

- A willingness to learn

- Ability to take direction from a more senior individual

- Technical knowledge and experience to be developed

### Benefits

- Davies Incentive Plan

- 25 days holiday per year, increasing with level of service

- Simply Health Care Cash Plan

- WeCare – 24/7 online GP, mental health support, and virtual wellbeing covering various topics

- Death In Service – after 1 year's service

- Pension Contribution based 5% Employee / 3% Employer

- Employee Resource Groups

- Employee Volunteering Programme

- Cycle to Work Scheme

- Tech Scheme

- Season Ticket Loan

- Gym Flex

- Access to Online Discount Sites

- Discounted Gourmet Society Membership

- Discounted Tickets for Merlin Attractions nationwide

- Discounts at local retail outlets

## Skills

### Required
- organisation
- motivation
- willingness to learn
- ability to take direction

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Source: [Apply at davies.pinpointhq.com](https://davies.pinpointhq.com/en/postings/bb9c5fbd-0cfb-4616-8d90-9c6b039a65fc?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)