# Senior Market Manager

**Company**: Airbnb
**Location**: Rome, Italy
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: €65.000-€80.000 EUR
**Category**: Sales
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q63327

**Apply**: https://job-boards.greenhouse.io/airbnb/jobs/7591196?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_b6d8ce9b-4f6

## Description

As a Senior Market Manager, you will be responsible for the supply health, quality and growth in Italy by managing professional host accounts and supply acquisition of high-quality inventory. You will build Airbnb's strong market presence in your assigned region by collaborating with other teams as the local in-market expert.

Your key responsibilities will include:

Account Management - Build and manage partner relationships within assigned territory consisting of several hundred Professional Host accounts Directly manage top-tier accounts to meet and exceed quarterly/annual sales goals Create and deploy scaled strategies to effectively manage & optimize the long tail of thousands of Professional Hosts in your region Maintain a baseline understanding of the technical integration of various software partners to provide the appropriate support to your accounts Educate clients on all significant product changes and cascade feedback on product and policy to the relevant internal stakeholders Hold regular optimization calls and business reviews with your partners Develop strong and long-lasting partnerships Respond to and deliver exceptional service to your accounts in a timely and efficient manner, occasionally traveling to your market to provide in-person support and guidance Partner cross functionally to address optimization bottlenecks.

Quality - Proven ability to handle operational complexity and ability to maximize the impact of resources Support host community programs in your region Analyse data and utilise data-driven recommendations to identify and action on strategic opportunities in your region to increase sales Audit supply quality in the field, addressing areas for improvement.

Supply Acquisition - Prospect and onboard new, high-quality supply in your assigned geography Experience designing regional sales plans

Demand - Represent Airbnb in external meetings with Professional Hosts and at industry conferences in your market

Your expertise should include:

8+ years of experience in new sales, account management, and partner support 2+ years of hospitality/travel industry experience is a plus Strong time management and prioritisation skills Proven track record of being able to effectively work a leads pipeline or book of business Proven skillsets at delivering sales growth.

Excellent communication and presentation skills and ability to communicate effectively with clients via phone, email, and in-person Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work Highly proficient in using CRM software, specifically in working with leads, opportunities, and other core objects Salesforce experience is a plus The ability to get things done with constantly changing priorities, projects, and deadlines Able to travel to assigned markets (when business travel resumes) Passion for Airbnb, travel, and the sharing economy - being an Airbnb host is a plus Proven experience working cross-functionally Ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments; Well-developed priorities and time management skills. Ability to work within tight deadlines, adjust to changes in priorities, and balance short-term needs with long-term strategic initiatives; Charismatic self-starter who is resourceful and self-sufficient Fluency in Italian and English

## Skills

### Required
- account management
- sales
- partner support
- time management
- prioritisation
- data analysis
- CRM software
- communication
- presentation

---

Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/airbnb/jobs/7591196?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)