# Customer Assistant - Fashion, Home and Beauty - Dorking

**Company**: Marks & Spencer
**Location**: United Kingdom
**Job type**: part-time
**Category**: Retail
**Industry**: Retail

**Apply**: https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/141229?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_b6bb3ab5-0b9

## Description

Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service.

This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.

We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products.

You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.

Responsibilities include:

- Operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets

- Being digitally confident and utilising our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S

- Keeping standards sky-high while balancing speed and accuracy, even when the pressure is on

- Contributing to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way

- Adapting to where you’re needed, when you’re needed, always ready to meet the next challenge head-on

Work Pattern:

Week 1: Sunday 11:00-15:00 Monday 11:00-19:00 Thursday 11:30-19:00

Week 2: Friday 07:00-15:00 Saturday 09:00-17:00

## Benefits

M&S offers an active Inclusion, Diversity and Equal Opportunities Policy.

## Team

We’ve embarked on a business transformation and are looking for people who are thrilled by the challenge of introducing innovative, new experiences to the retail world – and surprising every single customer with reasons to shop in our stores and online - day in, day out.

## Skills

### Required
- digital tools
- customer service
- team work
- adaptability
- organisational skills

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Source: [Apply at fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com](https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/141229?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)