# Senior Director of Quality

**Company**: Gong
**Location**: Tel Aviv
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/gongio/jobs/4695788006?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_b69b3bd7-70c

## Description

Gong is looking for a Senior Director of Quality to join its R&D team and define how quality is managed, measured, and improved across the company.

As Senior Director of Quality & Reliability Engineering at Gong, you will lead the Quality Engineering, SRE, and NOC teams. You will help Gong move from reactive quality and reliability operations toward an engineering-owned model in which teams ship with confidence, operate their services responsibly, and continuously learn from production.

Key responsibilities:

- Define and lead Gong’s quality and reliability strategy across R&D, including ownership expectations, standards, and metrics.

- Lead and coach the Quality Engineering, SRE, and NOC organizations, creating clear missions, healthy interfaces, and strong career growth.

- Establish a pragmatic quality-and-reliability operating model spanning design, development, production operations, incident response, and learning.

- Guide Gong’s QE methodology and tooling, including automation strategy, test architecture, test data, test environments, performance testing, and other non-functional quality practices.

- Set the direction for reliability engineering, including observability, alert quality, capacity and performance, incident management, and reduction of operational toil.

Requirements:

- Significant experience leading Quality Engineering, SRE, production engineering, or a comparable combination of quality and reliability functions in a complex SaaS or cloud-product environment.

- Experience leading multiple technical teams and managers, with a track record of building effective organizations, clarifying ownership, and developing leaders.

- Strong technical judgment across test architecture, automation, observability, service reliability, incident management, and production operations.

## Skills

### Required
- Quality Engineering
- SRE
- NOC
- test architecture
- automation
- observability
- service reliability
- incident management
- production operations

### Nice to have
- AI-assisted testing
- incident response
- operational knowledge
- developer productivity workflows

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/gongio/jobs/4695788006?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)