# Customer Consultant

**Company**: Postbank Filialvertrieb AG
**Location**: Freiburg, Eisenbahnstr. 58-62 (PB)
**Job type**: full-time
**Category**: Finance
**Industry**: Finance

**Apply**: https://db.wd3.myworkdayjobs.com/en-US/DBWebsite/job/Freiburg-im-Breisgau-Eisenbahnstr-58-62-PB/Spezialist-Bankberatung--d-m-w--Filiale-Freiburg_R0457515-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/customer-consultant-b647c012-cb4/

## Description

We are seeking a Customer Consultant to join our team at Postbank Filialvertrieb AG in Freiburg. As a Customer Consultant, you will provide tailored advice to our customers on a wide range of financial products and services.

**Your Responsibilities:**

- Provide customer-centric advice on financial products and services

- Build sustainable customer relationships through personal conversations and telephone contact

- Take responsibility for customer care in your branch

- Collaborate closely with your branch team

- Organize your workday independently and be a competent contact person for customers on financial matters

**Your Profile:**

- Sales talent with a passion for working with people from diverse backgrounds

- Successful commercial training - ideally as a bank clerk - or several years of professional experience, preferably in customer consulting or sales

- Lateral entrants with a passion for working with people are welcome

- High service competence and resilience in everyday work, as well as openness to rapidly changing framework conditions

- Strong interest in financial topics and economic interrelationships

- Openness to new technologies and digital applications, including AI-powered tools, to support your daily work

**Your Benefits:**

- Secure, permanent, and responsible job in a motivated and helpful team

- Good salary, Christmas and holiday pay, and attractive performance-related remuneration

- Our collective bargaining agreement offers a 38.5-hour week for a balanced work-life balance

- Part-time employment possible by agreement

- Clear career paths and diverse development opportunities

**Additional Benefits:**

- Emotional well-being: offers such as counseling in difficult life situations and mental health promotion

- Physical fitness: offers such as comprehensive check-ups, vaccination offers, and healthy lifestyle advice

- Social networking: offers such as support through the pme family service, fitness center job, flexible working time models, and a comprehensive culture of diversity, equal opportunities, and participation

- Financial security: offers such as contribution plans for old-age provision, bank services for employees, company bike, or Germany ticket

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- financial products
- customer service
- sales
- communication
- teamwork

### Nice to have
- banking
- commercial training
- AI-powered tools

---

Source: [Apply at db.wd3.myworkdayjobs.com](https://db.wd3.myworkdayjobs.com/en-US/DBWebsite/job/Freiburg-im-Breisgau-Eisenbahnstr-58-62-PB/Spezialist-Bankberatung--d-m-w--Filiale-Freiburg_R0457515-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)