# Account Manager, Omnicare

**Company**: CVS Health
**Job type**: full-time
**Salary**: $43,888.00 - $85,068.00
**Category**: Customer Service
**Industry**: Healthcare

**Apply**: https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/Field-Pennsylvania/Account-Manager--Omnicare--Pennsylvania-and-West-Virginia-_R1081501?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/account-manager-omnicare-b643b32e-7d3/

## Description

We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by colleagues who care deeply, innovate with purpose, hold themselves accountable and prioritize safety and quality in everything they do.

As an Account Manager, Omnicare, you will direct workflow of activities for managing local client relationships. You will manage and develop the client relationship, serving as the liaison between clients and the enterprise. Additionally, you will provide ongoing client support and identify opportunities to retain and expand existing business as the key point of contact for driving customer satisfaction.

**Job Duties:**

- Assess client needs by partnering with leadership to present a comprehensive value proposition for new products and services

- Assist with contract status reports and renewals within the assigned book of business

- Manage client meetings, summarize meeting notes, and disseminate follow-up action items to upper management

- Build relationships with clients through regular meetings to identify needs and opportunities

- Conduct quarterly executive reviews to review business deliverables and evaluate new opportunities

- Identify at-risk accounts and consult with internal partners to assist with the development of action plans

- Review contracts on a customer-by-customer basis and conduct specific follow-up measures to ensure contract compliance and timeliness

**Required Qualifications:**

- 2+ years of customer-facing experience

- Must reside in Pennsylvania or West Virginia

- Ability to work some evenings and weekends, based upon client needs

- Ability to travel up to 50-60% of the time within central and western Pennsylvania, as well as West Virginia

- Demonstrated proficiency with CRM systems, including Salesforce

**Preferred Qualifications:**

- Previous experience in a long-term care or pharmaceutical setting

- Established success in client/account management field

- Excellent customer service skills, with the ability to discern between consultative and solution-oriented approaches

- Proven success utilizing project management skills

- Ability to strategically and creatively solve problems

- Track record of performing under pressure, adapting to changing dynamics, and finding solutions that lead to client satisfaction

- Effective presentation skills with the ability to make group presentations

- Knowledge of Microsoft Office Suite, with a focus on Excel, PowerPoint, Word, Outlook, and Web applications

- Bachelor's degree

**Benefits:**

- Medical, dental, and vision coverage

- Paid time off

- Retirement savings options

- Wellness programs

- Other resources, based on eligibility

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## Skills

### Required
- CRM systems
- Salesforce
- customer-facing experience

### Nice to have
- long-term care or pharmaceutical setting
- client/account management
- project management
- Microsoft Office Suite

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Source: [Apply at cvshealth.wd1.myworkdayjobs.com](https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/Field-Pennsylvania/Account-Manager--Omnicare--Pennsylvania-and-West-Virginia-_R1081501?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)