# Cybersecurity Operations & Enablement Associate **Company**: Visa **Location**: London **Work arrangement**: hybrid **Experience**: mid **Job type**: full-time **Category**: Security **Industry**: Finance **Apply**: https://visa.wd5.myworkdayjobs.com/en-US/Visa/job/GB---London-United-Kingdom/Cybersecurity-Operations---Enablement-Associate_REF088882W?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_b63960ab-f49 ## Description We are seeking a highly organized, tech-savvy, and forward-thinking Cybersecurity Operations & Enablement Associate to support the Visa Europe CISO / Global Head of Cyber Defense, the Cyber Defense Leadership Team, and the wider Cybersecurity Fusion Centre in London (approximately 110 employees). This is not a traditional administrative role; it is a dynamic position designed for someone who blends foundational executive support with modern technical capabilities and site-level community building. The ideal candidate will be proficient in utilising Generative AI for research and productivity gains, possess a keen eye for proofreading presentations and documentation, and have the logistical prowess to manage budgets, coordinate high-profile site tours, and drive team culture through event planning. **Key Responsibilities:** **Operations & Team Support (London Site)** - Provide ad-hoc scheduling, inbox management, and operational support to the Visa Europe CISO / Global Head of Cyber Defense and the broader Cyber Defense Leadership Team to ensure smooth daily operations. - Act as the primary operational point of contact for the London Cybersecurity team (~110 people). Support site-specific operational needs, onboarding logistics for new hires, and localized team inquiries. - Maintain and organize the Cybersecurity library. Ensure physical and digital reference materials, industry books, and resources are kept up to date, tracked, and easily accessible to the team. **Research & Document Support** - Leverage Generative AI and open-source intelligence (OSINT) tools to research and build comprehensive briefing profiles on public figures, external stakeholders, and prospective partners prior to executive meetings. - Act as the final line of defence for critical documentation. Proofread, format, and review complex Risk Papers and executive summaries, ensuring grammatical accuracy, clarity, and alignment with corporate standards. **Event, Culture & Logistics Coordination** - Organize and execute large-scale team events, including global Town Halls, internal learning sessions, social gatherings, and team volunteering initiatives. Manage all logistics, including virtual meeting platforms (e.g., Zoom/Teams webinars), invitations, and agenda coordination. - Serve as the primary coordinator and point of contact for VIP, client, and stakeholder tours of our London Fusion Center. - Manage end-to-end tour logistics, which includes scheduling the facility, lining up subject matter experts (SMEs) to present, preparing briefing materials, and ensuring a seamless experience for visitors. **Financial Operations & Travel** - Assist in managing and tracking departmental cost centers, ensuring spend aligns with quarterly and annual forecasts. - Take specific ownership of the team's training cost center, tracking course expenditures, managing vendor invoices, and ensuring equitable distribution of training funds. - Manage international travel itineraries, and prepare, process, and reconcile executive expense reports efficiently and accurately using corporate expense software (e.g., Concur), ensuring compliance with company policies. **Qualifications** **Basic Qualifications:** - Bachelor's degree, OR 3+ years of relevant work experience **Preferred Qualifications:** - 2–5 years of experience in an operations, office management, executive support, or project coordination role, preferably within a corporate, tech, or risk environment. - Experience working in a global, matrixed company is highly preferred. Must be adept at scheduling, communicating, and coordinating seamlessly across multiple international time zones. - Comfortable using modern Generative AI tools (e.g., ChatGPT, Claude, Copilot) to accelerate research, summarize information, and draft communications. ## Skills ### Required - Generative AI - OSINT tools - proofreading - budget management - event planning ### Nice to have - experience working in a global, matrixed company - tech fluency - AI fluency --- Source: [Apply at visa.wd5.myworkdayjobs.com](https://visa.wd5.myworkdayjobs.com/en-US/Visa/job/GB---London-United-Kingdom/Cybersecurity-Operations---Enablement-Associate_REF088882W?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)