# Réceptionniste tournant (H/F/X) - CDD de remplacement

**Company**: Accor
**Location**: Lyon, Auvergne-Rhône-Alpes
**Experience**: senior
**Job type**: full-time
**Salary**: Rémunération Niveau 1 échelon 3
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/Accor/744000157051092-receptionniste-tournant-h-f-x-cdd-de-remplacement?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/r-ceptionniste-tournant-h-f-x-cdd-de-remplacement-b5ede357-6d1/

## Description

Join our team at the Mercure Plaza Republique hotel, located in the heart of Lyon. This boutique hotel features 82 rooms and a lively bar with a summer terrace. We are committed to reducing our environmental impact and promoting local quality products.

As a rotating receptionist, you will:

- Provide a warm, efficient, and high-quality welcome to guests

- Perform administrative tasks related to check-in/check-out on our computer system

- Verify client guarantees and reservations

- Ensure guest stays are followed up on by communicating important information to colleagues and superiors

- Answer phone calls and take reservations

- Manage and control your cash register

- Respond to client requests and ensure their satisfaction

- Transmit special client requests to relevant services

- Contribute to client loyalty

Requirements:

- Essential English language skills

- Customer service and hospitality mindset

- Passion for delivering excellent client experiences

- Computer skills, specifically knowledge of Opera Cloud

- Excellent communication and interpersonal skills

- Ability to work effectively in a team and independently

- Initiative and attention to detail

- Organised and methodical approach

- Flexibility and versatility

Benefits of working at Mercure include:

- Integration into a managed hotel and the Essendi group

- Temporary replacement contract

- 39 hours per week

- Level 1, step 3 remuneration

- Company mutual insurance

- Various bonuses

- 50% reimbursement of transport costs

- Heartist card with numerous advantages, particularly in group hotels

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- English
- Opera Cloud
- customer service
- communication
- organisation

---

Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Accor/744000157051092-receptionniste-tournant-h-f-x-cdd-de-remplacement?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)