# Senior Events Producer

**Company**: Intercom
**Location**: San Francisco, California
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $143,000 - 177,000
**Category**: Operations
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/intercom/jobs/7859005?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_b5e52aba-b82

## Description

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.

We're looking for a Senior Events Producer to lead the delivery of Intercom's most important brand events across Europe and North America. You'll join a small team of experienced producers with a high bar for quality. You'll shape memorable experiences that highlight Fin's product depth and leadership in AI.

### Responsibilities

- Own the planning, production, and onsite delivery of Intercom's brand events, from pop ups and product announcements to hosted experiences

- Lead production from concept through execution, covering venue planning, vendor sourcing, budgeting, technical planning, and run of show

- Deliver hybrid events that combine in person experiences with broadcast and digital distribution

- Work cross functionally with Product Marketing, Content, Communications, R&D, and Field teams to shape and deliver compelling live moments

- Manage production vendors and partners, ensuring high quality execution

- Set and uphold a high bar for production quality across all events

- Oversee key event logistics such as registration, ticketing, attendee experience, and livestream delivery

- Track and report on event performance and key metrics

- Support the production of flagship programs such as Pioneer

- Build repeatable production systems and playbooks to scale events across programs

- Manage timelines, budgets, and delivery across multiple concurrent events

- Travel up to 30 percent to lead onsite execution

### Requirements

- 6+ years producing complex live events, brand activations, or flagship conferences

- Strong live event production expertise across AV, staging, lighting, run of show, and onsite operations

- Experience producing hybrid events that combine in person experiences with broadcast or livestream components

- Proven ability to manage external production vendors and complex event logistics

- Experience running cross functional projects and coordinating multiple internal teams

- Experience managing event registration, ticketing, and livestream tools

- Strong operational skills with the ability to manage budgets, timelines and multiple events simultaneously

- Comfortable working with senior stakeholders and high profile event speakers

- Strong judgment and a clear sense of brand quality, craft and commercial impact

- Highly organized, calm under pressure, and meticulous about execution

### Nice to Have

- Experience producing flagship and large scale brand events

- Experience working in B2B or technology companies

- Experience working with or marketing AI products

- Proficiency in event software platforms (e.g. ticketing, streaming, engagement tools)

- Experience using AI tools to improve planning, production, and content workflows

- Multilingual (French, German)

### Benefits

- Competitive salary and meaningful equity

- Comprehensive medical, dental, and vision coverage

- Regular compensation reviews - great work is rewarded!

- Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.

- Flexible paid time off policy

- Paid Parental Leave Program

- 401k plan & match

- In-office bicycle storage

- Fun events for employees, friends, and family!

## Skills

### Required
- live event production
- event planning
- project management
- budgeting
- vendor management
- event logistics
- registration and ticketing
- livestream delivery
- event software platforms
- AI tools

### Nice to have
- producing flagship events
- working in B2B or technology companies
- marketing AI products
- proficiency in event software platforms
- experience with AI tools

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/intercom/jobs/7859005?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)