# IT Business Planner & TPM

**Company**: Ford Credit
**Location**: Madrid
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Automotive

**Apply**: https://efds.fa.em5.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/73127?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_b5c2ad3a-19e

## Description

The FCE IT Business Planner is responsible for owning, continually improving, and reviewing the ongoing suitability of the FCE IT Governance framework, ensuring that the different IT sites (UK, Spain, Germany) and Shared Services are harmonized and well coordinated in their principles & methodologies.

Responsibilities:

- Analysis of IT operational metrics on a monthly basis, including trend analysis and benchmarking with industry.

- Co-ordinating across Product Teams to complete Systems Incident (Advisories) reporting and investigation to determine root cause and corrective actions.

- Incident Management, specially with the EU countries subject to DORA, to meet reporting requirements to the regulators.

- Understanding the FCE risk model and applicability to IT, including preparing reports of IT performance against key risk indicators and presenting to the IT Director, Chief Risk Officer and at operational risk committee meetings.

- Project Management activities for Special Projects.

- Develop successful working relationships with business and IT partners; either internal and external.

- Develop, regular update and monitoring Outsourcing agreements.

- Coordinate and conduct regular reviews of project status providing timely information to IT and business stakeholders at various levels.

Qualifications:

- Understanding of system development lifecycles and exposure to lifecycle delivery methodologies.

- Proficient on IT infrastructure and concepts, as well as IT troubleshooting.

- Knowledge of IT Concepts such as cloud computing, cybersecurity.

- Strong analytical and problem-solving skills; a pro-active approach with an inquisitive mind.

- Excellent verbal and written communication skills, and interpersonal skills.

- High degree of initiative, self-motivation and ability to work both in a small team and autonomously.

- High degree of flexibility to be able to swap among different high priorities.

- The ability to work with cross-functional teams from across FCE and Ford Motor Company.

- Process-minded and keen to develop and implement process improvements using AI.

- Project Management skills; including the use of JIRA and Microsoft Power BI.

- Incident Management experience.

## Skills

### Required
- IT Governance
- Project Management
- Incident Management
- Risk Management
- Cloud Computing
- Cybersecurity
- JIRA
- Microsoft Power BI
- ServiceNow

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Source: [Apply at efds.fa.em5.oraclecloud.com](https://efds.fa.em5.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/73127?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)