# Sales Associate

**Company**: S&P Dow Jones Indices
**Location**: London
**Experience**: mid
**Job type**: full-time
**Category**: Sales
**Industry**: Finance

**Apply**: https://spgi.wd5.myworkdayjobs.com/en-US/SPGI_Careers/job/London-UK/Inside-Sales-Associate_331945-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_b5a671e9-4d9

## Description

As a Sales Associate at S&P Dow Jones Indices, you'll play a vital role in supporting the full sales cycle, managing interactions with clients, and identifying new opportunities.

Responsibilities & Impact:

- Partner with the Sales and Client Services team to drive customer satisfaction and adoption within existing accounts.

- Respond to and process inquiries via Salesforce, including new licensing and license checks, client billing & reporting, client renewals and usage statistics, and existing client maintenance and day-to-day user care.

- Collaborate with the Client Coverage Team to provide comprehensive support in the management of sales deals.

- Maintain accurate and up-to-date records of leads and client interactions in CRM systems.

- Support the cultivation and maintenance of positive client relationships.

- Assist in day-to-day management of the regional client portfolio.

- Contribute to aligning solutions to client requirements by participating in presale meetings.

- Work closely with internal teams such as Finance, Product Management, and Legal to ensure seamless sales operations.

- Identify and qualify potential leads through research and outreach.

Basic Qualifications:

- Minimum of 2+ years of relevant experience in client service, managing sales support processes, and client relationships.

- Demonstrated ability to achieve targets and meet performance metrics.

- Proficiency in CRM software (Salesforce preferred) and Microsoft Office Suite.

Skills & Attributes:

- Customer-Centric Approach

- Problem-Solving

- Communication

- Product Knowledge

- Client Focused

- Curiosity

Benefits:

- Health & Wellness: Health care coverage designed for the mind and body.

- Flexible Downtime: Generous time off helps keep you energized for your time on.

- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

- Invest in Your Future: Competitive pay, retirement planning, and financial wellness programs.

- Family Friendly Perks: Benefits for your partners and little ones.

## Skills

### Required
- Salesforce
- Microsoft Office Suite
- Communication
- Problem-Solving
- Analytical skills

### Nice to have
- Bachelor's degree in Business, Finance, Economics, Marketing
- Fluency in additional European languages

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Source: [Apply at spgi.wd5.myworkdayjobs.com](https://spgi.wd5.myworkdayjobs.com/en-US/SPGI_Careers/job/London-UK/Inside-Sales-Associate_331945-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)