# Client Services Manager

**Company**: Cigna Healthcare
**Location**: Kwun Tong
**Experience**: senior
**Job type**: full-time
**Category**: Insurance
**Industry**: Healthcare

**Apply**: https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/HKGN-348-Kwun-Tong-Road/Manager--Client-Management_26009577-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_b5648d23-067

## Description

We are seeking a Client Services Manager to join our team in Hong Kong. As a Client Services Manager, you will be responsible for providing client support in the areas of service, maintenance, and penetration.

Key responsibilities include:

- Building trusted relationships with clients and brokers across an assigned portfolio

- Managing client engagements and renewals, including proactive service delivery and negotiation of renewal terms

- Identifying and facilitating growth opportunities within relationships and beyond

- Assisting in the continual development of Cigna's value proposition and strategic business goals

- Supporting or leading jumbo and complex cases, including global relationship management and coordination for multinational companies

Requirements:

- Bachelor's degree holder with 5 years of relevant experience in insurance, customer servicing, or strategic relationship management in a group business environment

- Excellent analytical mindset and interpersonal skills

- Good communication skills in English and Chinese

- Strong can-do attitude and ability to work as a team player

## Skills

### Required
- analytical mindset
- interpersonal skills
- communication skills
- English
- Chinese

### Nice to have
- analytical experience

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Source: [Apply at cigna.wd5.myworkdayjobs.com](https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/HKGN-348-Kwun-Tong-Road/Manager--Client-Management_26009577-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)