# Event Delivery Consultant

**Company**: RainFocus
**Location**: Orem, UT
**Work arrangement**: onsite
**Experience**: senior
**Job type**: Full Time
**Category**: Consulting
**Industry**: Technology

**Apply**: https://jobs.lever.co/rainfocus/06e5df13-9250-4292-a179-00d616545ff3?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_b4d742a1-b2a

## Description

RainFocus, one of the most innovative software companies, is in search of an exceptional Event Delivery Consultant.

As a team member of the RainFocus Client Success organization, the Event Delivery Consultant is critical to successful preparation, delivery and execution of live events.

The Event Delivery Consultant is responsible for consulting on best practices for live events, driving requirements, coordinating across teams, designing onsite solutions and educating clients on how the RainFocus platform and hardware support event delivery.

**Essential Responsibilities:**

- Client-Centric Analysis & Execution:

- Collaborate with clients to understand their event goals and vision.

- Take ownership of the Event Support Plan, ensuring that all Onsite Quality Assurance checklists are followed.

- Conduct thorough pre-event testing of onsite experiences to prevent issues.

- Attend events onsite to ensure flawless delivery and support client needs.

- Proactively identify and mitigate risks that may impact the client’s success.

- Domain & Industry Expertise:

- Provide guidance on leveraging RainFocus’ products to maximize event impact.

- Continuously learn and apply the RainFocus Event Success Methodology to optimize event outcomes.

- Act as a trusted advisor to both clients and internal teams.

- Effective Communication & Collaboration:

- Coordinate live event preparation plans with Hardware/IT & Logistics teams.

- Navigate complex conversations with clients, delivering transparent updates.

- Keep clients and internal teams informed with timely updates.

- Prepare and guide RainFocus team members and contractors to deliver exceptional event support.

- Escalate potential issues or risks through the appropriate channels.

- Organizational Agility:

- Balance priorities effectively across multiple projects.

- Work collaboratively on refining internal tools, processes, and templates.

- Embrace change and adapt quickly to evolving client and project needs.

- Technical Expertise & Continuous Improvement:

- Master RainFocus products to confidently troubleshoot hardware/software challenges.

- Identify opportunities for continuous improvement.

- Research emerging functionalities and propose innovative solutions.

- Demonstrate new capabilities by integrating software and hardware advancements.

**Required Skills and Experience:**

- Proven experience in project management, particularly in process improvement and implementations.

- 3+ years in software/hardware implementation preferred.

- Ability to travel to events globally (10-15% travel required; valid passport necessary).

- Experience collaborating on process creation for live event execution.

- Skill in developing and maintaining training materials.

- Strong ability to represent product needs for the Event Delivery team in development meetings.

- A consultative approach in guiding clients and partners toward best practices for event success.

**Personal Attributes and Work Environment:**

- Client-first mindset: dedicated to going above and beyond to support clients’ goals.

- A collaborative team player who thrives in dynamic, fast-paced environments.

- Creative problem-solver, able to think on their feet and handle complex challenges.

- Outgoing and approachable, while assertive enough to drive results.

- Self-starter, proactive learner, and someone who seeks out opportunities for growth.

- Eager to embrace new challenges with a positive attitude.

- Exceptional communication skills with the ability to work autonomously.

**Success Measures:**

- Full onboarding and productivity within 60 days.

- High client satisfaction ratings and positive feedback.

- Consistent adherence to deadlines and deliverables.

**Additional Information:**

- This role is a hybrid position, with the flexibility of working from home while also meeting in-office requirements as needed.

- Applicants must be within a reasonable commuting distance from our Lindon, Utah office.

**Why Work at RainFocus?**

- Competitive salaries, competitive benefits, 401k, generous PTO, and countless other team-building activities.

## Skills

### Required
- project management
- process improvement
- implementations
- software/hardware implementation
- live event execution
- training materials
- event delivery

### Nice to have
- 3+ years in software/hardware implementation
- experience collaborating on process creation for live event execution
- valid passport

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Source: [Apply at jobs.lever.co](https://jobs.lever.co/rainfocus/06e5df13-9250-4292-a179-00d616545ff3?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)