# EL/PL File Handler

**Company**: Davies
**Location**: Liverpool
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Legal
**Industry**: Insurance

**Apply**: https://davies.pinpointhq.com/en/postings/e962788b-1da7-48c8-b041-4a14267b3a79?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_b4b29ca7-d94

## Description

We are seeking an experienced EL/PL File Handler to join our team in Liverpool. As an EL/PL File Handler, you will be responsible for managing a caseload of Public Liability, Employers Liability, Product Liability, and Property Damage claims with a value between £30,000 and £50,000.

### Key Responsibilities

- Proactively manage a caseload of Public Liability, Employers Liability, Product Liability, and Property Damage claims

- Maintain accurate data on the relevant case management system

- Comply with set client SLA's

- Ensure quality service standards and productivity levels are maintained to a high standard

- Allocate new claims and set strategies

- Carry out supervisory tasks appropriate to level

- Assist with training and mentoring team members

- Undertake additional tasks provided by the Team Leader

- Attend Client review meetings and assist with client project work where applicable

- Build and maintain excellent relationships with Clients

### Skills, Knowledge & Expertise

- Minimum 5 years claims handling experience

- Experience dealing with quantum up to £50k

- Significant experience dealing with complex liability and quantum issues

- Excellent attention to detail

- Strong communication and negotiation skills

- Effectively prioritises workload

- Experience providing training or mentoring and supervising

- Strong Client relationship skills

### Benefits

- Davies Incentive Plan

- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)

- Simply Health Care Cash Plan

- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing

- Death In Service – after 1 years’ service

- Pension Contribution based 5% Employee / 3% Employer

- Employee Resource Groups

- Employee Volunteering Programme

- Cycle to Work Scheme*

- Tech Scheme*

- Season Ticket Loan*

- Gym Flex*

- Access to Online Discount Sites

- Discounted Gourmet Society Membership

- Discounted Tickets for Merlin Attractions nationwide

- Discounts at local retail outlets

*after successfully completing probation

## Skills

### Required
- claims handling
- case management
- client relationships
- communication
- negotiation
- prioritisation
- training
- mentoring
- supervision

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Source: [Apply at davies.pinpointhq.com](https://davies.pinpointhq.com/en/postings/e962788b-1da7-48c8-b041-4a14267b3a79?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)