# Forward Deployed Engineer

**Company**: Fin, now part of Salesforce
**Location**: San Francisco, California
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $180,000 - $237,000
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/intercom/jobs/8333690?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_b4a40638-b25

## Description

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.

As a Forward Deployed Engineer, you'll work hands-on with strategic customers, partnering closely with R&D and Go-to-Market teams to design and deliver high-impact solutions.

## Responsibilities

- Drive adoption of Fin by helping customers unlock the power of AI capabilities to automate and scale their support operations.

- Embed deeply with strategic customers to understand their business challenges and technical requirements, and provide insights needed to achieve outstanding results with Fin.

- Work hands-on with customers' technical teams as a trusted technical expert, coding side-by-side to drive projects through to completion.

- Collaborate closely with Sales, Success, and Product teams to ensure seamless customer experiences, successful project delivery, and actionable product feedback.

- Contribute to the evolution of Forward Deployed Engineering by codifying best practices and sharing insights from customer engagements.

## Requirements

- A strong engineering background and experience building software with real-world usage.

- Interest in AI and machine learning, with the ability to quickly build an understanding of novel problems, capabilities, and architectures.

- Strong cross-functional collaboration skills, with the ability to navigate organisational boundaries.

- Deep knowledge of at least one high-level programming language, such as JavaScript, Python, or Ruby.

- The ability to prototype and ship software quickly while maintaining a high bar for quality.

- Proficiency using and writing REST APIs to integrate systems effectively.

- Strong communication skills.

- Willingness to travel and work on-site with customers.

## Benefits

- Base salary range: $180,000 - $237,000.

- Corporate bonus program or sales incentive.

- Stock in the form of Restricted Stock Units (RSUs).

- Various benefits and resources to support health, wellbeing, family, time away from work, and financial future.

## Skills

### Required
- AI
- machine learning
- JavaScript
- Python
- Ruby
- REST APIs
- cross-functional collaboration

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/intercom/jobs/8333690?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)