# Associate I, Business Operations

**Company**: Databricks
**Location**: USCA
**Experience**: mid
**Job type**: full-time
**Salary**: $125,000-$171,950 USD
**Category**: Operations
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q18350420

**Apply**: https://job-boards.greenhouse.io/databricks/jobs/8821953002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_b48afb4b-3ef

## Description

Databricks' Sales Operations team is transforming how operational work gets done by shifting from manual, high-volume request processing to an AI-first operating model. In this role, you will own a portfolio of AI agent workflows that automate business-critical Sales Operations processes.

Responsibilities:

- Build and operate AI agents , translating operational SOPs into agent workflows; deploying, monitoring, and fine-tuning agents that handle field requests autonomously

- Own an agent portfolio , managing a set of automated workflows end-to-end, including agent-to-human escalation paths and performance optimization

- Drive process and systems improvement , identifying next workflows to automate; diagnosing cross-system integration issues; leading data quality remediation

- Partner cross-functionally , gathering requirements from Sales, Finance, IT, and Strategy stakeholders; influencing Directors and Sr. Directors on automation priorities

- Support operational continuity , contributing to critical business processes including annual planning cycles

Requirements:

- 5–8 years in operations, systems administration, or business process automation , ideally in high-growth tech companies

- Systems fluency , understanding APIs, data schemas, and integration patterns; knowing how enterprise systems connect

- AI-native thinking , using LLMs, agent platforms, and automation tools to solve business problems; strong judgment on when to automate vs. when manual oversight is needed

- AI agent deployment , hands-on experience building AI agents or automation workflows

- Process design , thinking in systems, not tasks; proven track record designing and improving operational workflows

- Cross-functional influence , comfortable gathering requirements across multiple teams and influencing Director-level stakeholders

- Bias for action , self-motivated; finding ways forward with AI tools rather than waiting to be unblocked

## Skills

### Required
- AI agent deployment
- process design
- cross-functional influence
- systems fluency
- AI-native thinking

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/databricks/jobs/8821953002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)