# Lead Software Engineer **Company**: Humana **Location**: Remote Nationwide **Work arrangement**: remote **Experience**: senior **Job type**: full-time **Salary**: $129,300 - $177,800 per year **Category**: Engineering **Industry**: Healthcare **Apply**: https://humana.wd5.myworkdayjobs.com/en-US/Humana_External_Career_Site/job/Remote-Nationwide/Lead-Platform-Engineer---NBA_R-426817?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_b447182a-4e0 ## Description We are seeking a seasoned Lead Software Engineer to architect and deliver foundational services that enable real-time recommendations to become dependable, auditable, and scalable outcomes. In this position, you will own the design and implementation of the State Machine and Transactional Outbox, ensuring robust, traceable, and high-performance solutions under significant concurrency and latency demands. This role combines technical leadership with active engineering, requiring you to architect systems, set technical standards, mentor peers, and collaborate across platform, data, and product teams. **About the Platform** The Next Best Action (NBA) Decision Intelligence Platform is Humana's enterprise system for personalized, omnichannel member engagement. It decides the next best action for each Medicare Advantage member and delivers it reliably across the member journey. **Role Summary** The Lead Full Stack Engineer owns the NBA platform's quality, reliability, scalability, and operational excellence. This role takes responsibility for the platform once capabilities have been delivered by the feature pods, ensuring services are production-ready, observable, resilient, and capable of operating at enterprise scale. **Key Responsibilities** - Pod delivery , Own delivery for the platform scale and reliability pod, including planning, execution, quality, and operational readiness across the NBA platform. - Platform reliability , Own uptime, performance, resilience, and operational excellence across platform services; proactively identify bottlenecks, failure points, and scaling constraints before they become production incidents. - Quality engineering , Build and maintain automated testing frameworks spanning unit, integration, end-to-end, regression, and performance testing; establish quality standards that all delivery pods must meet before release. - Hands-on development , Contribute production code alongside the team, building reliability tooling, test automation, observability capabilities, and platform infrastructure improvements. - Observability and monitoring , Own the platform's logging, metrics, distributed tracing, alerting, and monitoring strategy; ensure engineering teams have deep visibility into system behavior across environments. - Error and failure management , Define and enforce patterns for exception handling, fault tolerance, recovery, and operational diagnostics across distributed services. - Scalability engineering , Evaluate platform behavior under load and lead initiatives that improve performance, throughput, reliability, and cost efficiency as membership volume and engagement activity grow. - Production readiness , Define and enforce release readiness criteria, operational quality gates, and handoff standards that services must satisfy before entering production ownership. - Team leadership , Manage and mentor engineers and contractors; conduct code reviews, uphold engineering standards, and foster a culture of quality and operational excellence. - Cross-team coordination , Partner closely with decisioning, orchestration, activation, platform, and data teams to identify reliability risks early and ensure production concerns are addressed throughout delivery. **Required Qualifications** - Bachelor's degree in computer science or related field - 8+ years of full-stack software engineering experience, with at least 1–2 years leading platform reliability, quality engineering, site reliability, or production operations initiatives. - Strong experience building production software across modern backend technology stacks, including Java, Python, Node.js, or TypeScript. - Hands-on experience designing and implementing automated testing frameworks, including integration testing, end-to-end testing, load testing, and quality automation. - Strong understanding of modern observability practices, including structured logging, metrics collection, distributed tracing, monitoring, and alerting. - Experience designing reliability patterns for distributed systems, including fault tolerance, retries, resilience, and failure recovery mechanisms. - Demonstrated ability to lead a small engineering pod and manage contractor resources while remaining an active individual contributor. - Experience operating cloud-native applications on Kubernetes and container-based platforms. - Clear communicator who can articulate operational risks, quality concerns, and engineering tradeoffs to technical leaders and senior executives. - Experience using modern AI-assisted development tools such as Claude, GitHub Copilot, or similar technologies to improve engineering productivity and quality. **Preferred Qualifications** - Experience with Kubernetes platform operations, application scaling strategies, and reliability engineering in large-scale distributed environments. - Experience with Kafka and event-driven architectures, including diagnosing and mitigating failures across asynchronous systems. - Familiarity with Site Reliability Engineering (SRE) principles, service-level objectives (SLOs), service-level indicators (SLIs), and incident management practices. - Experience implementing performance testing, chaos engineering, fault injection testing, or resiliency validation programs. - Experience with Azure DevOps pipelines, CI/CD automation, and engineering quality gates. - Familiarity with the broader NBA platform ecosystem, including workflow orchestration, decisioning services, and activation platforms. - Background in healthcare, insurance, or another regulated industry with compliance, auditability, and operational governance requirements. **Additional Information** - Qualified candidates are required to currently live in, or be willing to move to, a commutable distance for a hybrid (~3 days in-office) work arrangement. - Location options are currently: Washington, D.C. metropolitan area, Louisville, KY metropolitan area, Denver, CO metropolitan area, Dallas, TX metropolitan area, Ft. Lauderdale, FL metropolitan area. - Work Style: Remote/Hybrid - Preferably Boston, MA. - Occasional travel to Humana's offices for training or meetings may be required. - Typical business hours are Monday-Friday, 8 hours/day, 5 days/week; some flexibility might be possible, depending on business needs. - Very minimal travel might be required for training, meetings, and/or conferences. **Pay Range** $129,300 - $177,800 per year. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries offer competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. ## Skills ### Required - Java - Python - Node.js - TypeScript - Kubernetes - container-based platforms - automated testing frameworks - observability practices - structured logging - metrics collection - distributed tracing - monitoring - alerting - fault tolerance - retries - resilience - failure recovery mechanisms - AI-assisted development tools ### Nice to have - Kafka - event-driven architectures - Site Reliability Engineering (SRE) principles - service-level objectives (SLOs) - service-level indicators (SLIs) - incident management practices - performance testing - chaos engineering - fault injection testing - resiliency validation programs - Azure DevOps pipelines - CI/CD automation - engineering quality gates --- Source: [Apply at humana.wd5.myworkdayjobs.com](https://humana.wd5.myworkdayjobs.com/en-US/Humana_External_Career_Site/job/Remote-Nationwide/Lead-Platform-Engineer---NBA_R-426817?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)