# Merchant Risk Analyst & Underwriting Manager

**Company**: Razer
**Location**: Shah Alam
**Work arrangement**: onsite
**Job type**: full-time
**Category**: Finance
**Industry**: Technology

**Apply**: https://razer.wd3.myworkdayjobs.com/en-US/Careers/job/Shah-Alam/Merchant-Risk-Analyst---Underwriting-Manager_JR2026007293
**Canonical**: https://yubhub.co/jobs/job_b44043ae-44a

## Description

Joining Razer will place you on a global mission to revolutionize the way the world games. As a Merchant Risk Analyst & Underwriting Manager, you will be responsible for managing complex merchant risk assessments and ensuring robust risk management practices across multiple payment channels.

This includes leading Enhanced Due Diligence (EDD), assessing high-risk merchants, and ensuring compliance with regulatory, card scheme, and payment channel requirements. You will work closely with internal stakeholders, support team development, and act as a key decision-maker for escalated and high-impact cases.

The role requires strong hands-on experience in underwriting, the ability to make sound risk decisions, and the capability to translate risk insights into practical actions.

Key responsibilities include:

- Evaluating and underwriting new and existing merchant applications, including high-risk industries and complex business models

- Conducting Enhanced Due Diligence (EDD) and assessing risks across business model, MCC, transaction flow, and geography

- Making approval, conditional approval, or rejection decisions based on risk assessment and business considerations

- Assessing exposure risk with clear understanding of financial impact, liability implications, and impact to merchant performance

- Performing ongoing risk assessments and detailed reviews of merchant portfolio to identify high-risk behaviours

- Overseeing Ongoing Due Diligence (ODD) and ensuring merchants meet regulatory, card scheme, and payment channel requirements

- Monitoring merchant performance including chargeback ratios, abnormal transaction behaviour, and compliance indicators

- Recommending appropriate actions such as review, restriction, or termination based on risk findings

- Demonstrating strong understanding and hands-on experience with card schemes (e.g. Visa, Mastercard) and their rules and requirements

- Ensuring merchant compliance with card scheme and payment channel requirements (including e-wallets and PayNet), including prohibited categories and monitoring thresholds such as excessive chargebacks

- Applying scheme and channel requirements in underwriting decisions and ongoing risk management

- Supporting the Manager in guiding the underwriting team and providing day-to-day direction

- Mentoring junior analysts by reviewing cases, providing feedback, and guiding decision-making

- Ensuring consistency, accuracy, and adherence to underwriting standards and risk policies

- Developing and refining underwriting frameworks, EDD and ODD processes, and risk management practices

- Identifying gaps and implementing improvements to strengthen risk controls and operational efficiency

- Ensuring internal policies remain aligned with regulatory, card scheme, and payment channel requirements

- Acting as the key contact for escalated and complex risk cases, providing clear analysis and recommendations

- Supporting relevant business units by providing underwriting insights and risk assessment support for complex or escalated cases

- Collaborating with Business, Operations, Dispute, and Compliance teams to support decision-making

- Preparing and presenting risk insights, analysis, and reports to senior management

Experience Level: senior

## Skills

### Required
- Risk analysis
- Underwriting
- Fraud management
- Merchant risk
- Payment channels
- Regulatory compliance
- Card schemes
- Payment ecosystems
- Risk management tools
- Data analysis