# Client Voices Promoter **Company**: International Rescue Committee (IRC) **Location**: Wichita, KS **Experience**: mid **Job type**: part-time **Salary**: $20/hr **Category**: Social Care **Industry**: Non-Profit **Apply**: https://theirc.wd1.myworkdayjobs.com/en-US/External_Careers/job/Wichita-KS-USA/Client-Voices-Promoter_JR00005135?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_b43f5b1c-ef8 ## Description The International Rescue Committee (IRC) is seeking a Client Voices Promoter to play a key role in supporting client engagement and feedback initiatives at the local level. The successful candidate will work to bring together multi-ethnic, multi-racial and multi-sector constituencies to build the power of refugees and immigrants and the organizations that serve them to ensure their sustainability and improve people's lives. **Responsibilities:** - Partner with IRC program staff to execute client satisfaction and feedback initiatives, including surveys and focus group discussions. - Collaborate with clients to ensure their feedback informs IRC program planning and service improvements. - Identify and implement preferred client engagement and feedback methods tailored to community needs. - Act as a liaison between IRC and local refugee communities, representing their concerns and suggestions to office leadership. - Support client participation in discussions with external partners to amplify their influence on broader community strategies. - Attend community events and workshops to maintain strong connections with refugee communities and identify areas for program enhancement. - Organize and facilitate leadership and civic engagement training sessions to empower clients as advocates and community leaders. - Coordinate community events and focus groups to encourage active client involvement in IRC decision-making processes. - Ensure alignment with IRC's client complaints and feedback policies, supporting consistent and ethical practices. - Maintain accurate records of feedback and engagement initiatives to track progress and inform future strategies. - Proactively engage with clients and raise their issues to IRC leadership to inform organizational priorities. - Perform additional tasks as assigned to support IRC's mission and client-centered programming. **Job Requirements:** - Undergraduate degree preferred, in relevant field of study. - Minimum 3 years of work experience. - Demonstrated experience working with refugees, asylees, victims of human trafficking, and/or immigrant populations required. - Community outreach experience preferred. - Strong written, oral, and interpersonal communication skills: the ability to communicate effectively and build relationships with colleagues and partners in a cross-cultural, multi-disciplinary environment, and the ability to present to a varied public required. - Solid organizational skills with the ability to juggle multiple tasks, set priorities, effectively manage time, and meet deadlines required. - Fluency in English, both verbal and written, is required. Fluency in other languages and cultures of the local refugee population including Arabic, Swahili, French and Pashto/Dari is strongly preferred. - A valid driver's license, reliable vehicle with current insurance, and the ability to travel regularly throughout the service delivery area required. **Compensation:** $20/hr **Benefits:** IRC offers a comprehensive and competitive benefits package. Highlights include 10 paid sick leave, 10 U.S. holidays, 20-25 generous paid time off based on role and tenure, medical insurance starting at $163/month, dental starting at $6.50/month, and vision starting at $5/month, flexible spending accounts (healthcare, dependent care, and commuter), a 403(b) retirement savings plan with employer match (immediate vesting) along with a non-elective employer contribution based on age and years of service (3-year vesting), disability and life insurance, and an Employee Assistance Program (EAP) offering confidential counseling and support services for employees and their families. ## Skills ### Required - English - communication - organizational - community outreach ### Nice to have - Arabic - Swahili - French - Pashto - Dari --- Source: [Apply at theirc.wd1.myworkdayjobs.com](https://theirc.wd1.myworkdayjobs.com/en-US/External_Careers/job/Wichita-KS-USA/Client-Voices-Promoter_JR00005135?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)