# Manager, Operations

**Company**: Intl Wealth & Premier Banking
**Location**: Mumbai, Maharashtra
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Finance

**Apply**: https://portal.careers.hsbc.com/careers/job/563774612295471?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_b43eb588-7b5

## Description

We are seeking a Manager, Operations to oversee day-to-day broking back-office operations across trading support, clearing & settlement, risk operations, depository, reconciliations, and client service.

The successful candidate will be hands-on and execution-focused, ensuring timely settlements, accurate reconciliations, strong controls, and regulatory compliance with SEBI, Exchanges, Depositories, and Clearing Corporations.

**Core Responsibilities & Duties**

### 1) Trade Support, Clearing & Settlement

- Manage daily clearing and settlement activities with NSE Clearing / BSE Clearing ensuring timely fund flows and demat deliveries.

- Ensure accurate processing of pay-in/pay-out, settlement obligations, shortages, auction handling, and exception resolution.

- Track settlement timelines and ensure adherence to exchange/clearing corporation cut-offs.

### 2) Margins, Collateral & Risk Operations (Operational Execution)

- Support accurate computation/collection of margins, MTM, and exposure; monitor margin shortfalls and coordinate timely actions.

- Maintain daily controls around risk checks, limit breaches, and operational risk events; escalate issues with clear root-cause and fix plan.

### 3) Reconciliations & Controls

- Own daily/periodic reconciliations including exchange, client ledger, bank, depository, and settlement-related reconciliations.

- Ensure breaks are investigated, evidenced, resolved within defined TATs, and reported through appropriate governance.

- Maintain strong maker-checker controls, audit trails, and documentation aligned to internal policies and regulatory expectations.

### 4) Client Lifecycle & Service Operations

- Oversee operational processing for client onboarding, activation, and modifications, ensuring compliance with SEBI KYC, PMLA, FATCA/CRS requirements.

- Manage operational aspects of investor grievance handling in line with SEBI timelines, SCORES, and exchange mandates; ensure accurate responses and closure evidence.

### 5) Regulatory Reporting & Audit Support

- Prepare/review operational inputs for regulatory filings such as EOD reports, margin reporting, capital adequacy support packs, and audit responses.

- Support internal/external audits and regulatory inspections by providing accurate data, reconciliations, SOPs, and evidence packs.

- Ensure SOPs and process notes are current and reflect regulatory circulars and operational changes.

### 6) Technology & Process Improvement

- Work with Technology/Product teams on OMS/RMS/BO operational issues, UAT support, and production incident triage.

- Identify automation opportunities in reconciliations, statements, payout workflows, and settlement tracking; help define requirements and validate outcomes.

- Track operational SLAs, recurring issues, and drive closure through structured problem management.

### 7) Key Interfaces

- Internal: Compliance, Finance, Technology, Product, Risk, Client Service

- External: Exchanges, Clearing Corporations, Depositories, Banks, Technology partners

**Mandatory Qualifications, Certifications & Experience**

- Education: Graduate in Commerce / Finance / Business Administration/Engineering. MBA or equivalent preferred.

- Recommended Certifications:

- Mandatory NISM Series VII - Securities Operations and Risk Management

- Good to have: NISM Series-VIII: Equity Derivatives; NISM Series-VI: Depository Operation; NISM-Series-XXIV: AML and CFT Provisions

- Experience: Minimum 4+ years in stock broking operations, clearing, or depository functions,

- Domain Knowledge: Deep, functional knowledge of NCL & ICCL settlement processes, reconciliation, risk operations, collateral management, reporting, and back-office accounting software

**Preferred Skills & Competencies**

- Expert-level domain knowledge of broking back-office operations and regulatory requirements

- Deep familiarity with SEBI Master Circulars, Exchange operational rules, Depository Operating Instructions, and PMLA requirements

- Proven ability to scale high-volume broking operations with operational resilience

- Exceptional attention to detail and ability to work under strict deadlines

- Proficiency in risk management and internal controls

- Strong stakeholder management, vendor coordination, and cross-functional collaboration skills

- Experience working within large broking or financial institutions is a strong plus

## Skills

### Required
- NISM Series VII - Securities Operations and Risk Management
- Stock broking operations
- Clearing and depository functions
- Risk operations
- Collateral management
- Reconciliation
- Regulatory compliance

### Nice to have
- NISM Series-VIII: Equity Derivatives
- NISM Series-VI: Depository Operation
- NISM-Series-XXIV: AML and CFT Provisions
- SEBI Master Circulars
- Exchange operational rules
- Depository Operating Instructions
- PMLA requirements

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Source: [Apply at portal.careers.hsbc.com](https://portal.careers.hsbc.com/careers/job/563774612295471?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)