# Quality Assurance Analyst

**Company**: Technology Organisation
**Location**: Atlanta
**Work arrangement**: hybrid
**Experience**: mid
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://emje.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/SouthernCompanyJobs/job/18728?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_b3e595d8-9eb

## Description

The Technology Organisation's Customer Engagement portfolio is seeking a Quality Assurance Analyst to support customer-facing web applications, internal tools, and APIs/middleware, including platforms such as the Property Manager Portal.

This role is embedded within agile scrum teams and is responsible for ensuring high-quality software delivery through a combination of manual testing, test automation, and proactive quality practices. Successful candidates bring strong analytical skills, attention to detail, and a collaborative mindset, with the ability to influence quality outcomes through early engagement and clear communication.

This is a hybrid position with an expectation of working onsite (Atlanta or Birmingham) four days per week, with one remote day.

### Key Responsibilities

- Perform as an embedded QA member within a SAFe Agile framework, contributing to sprint planning, backlog refinement, PI objectives, and team-level quality outcomes

- Design, execute, and document manual test cases for customer-facing web applications, internal tools, and APIs/middleware

- Develop, maintain, and execute automated tests as part of an established automation framework

- Partner with Product Owners and Developers during backlog grooming and refinement to clarify requirements and define acceptance criteria

- Perform regression testing, release validation, and UAT support for production deployments

- Log, track, troubleshoot, and clearly document defects with sufficient detail to support efficient resolution

- Validate data integrity and mine test data using SQL queries as part of functional and integration testing

- Maintain testing artifacts and evidence to support traceability and quality validation

- Communicate testing progress, risks, and quality concerns clearly and proactively

- Contribute to continuous improvement of testing practices, tools, and processes

### Tools & Technologies

- Agile & Work Management: SAFe Agile framework, Jira

- Test Management: Xray integrated with Jira is a plus

- Test Automation: Tricentis Tosca is a plus

- API Testing: Postman is a plus

- Databases: SQL for data validation

- Testing Focus: Balanced manual and automated testing, incremental automation, regression and release validation

### Qualifications

- Bachelor’s degree preferred, with emphasis in Computer Science, MIS, Engineering, or a related technology field

- 2+ years of experience testing web applications and APIs

- Experience with structured software testing methodologies

- Experience with automated regression testing and application quality management tools

- Experience writing or reviewing SQL queries for data validation

- Experience working with Oracle Utilities Customer to Meter (C2M) is a plus

- Experience working in Agile/Scrum environments, SAFe experience is a plus

### Certifications

- Tricentis Tosca certifications (AS1 and AS2) preferred

### Knowledge, Skills & Attributes

- Strong analytical and problem-solving skills

- Excellent written and verbal communication skills

- Proactive quality mindset , identifies gaps and risks early

- Meticulous attention to detail and documentation

- Ability to manage multiple priorities and meet deadlines

- Comfortable working independently while collaborating closely with cross-functional teams

- Understanding of the Software Development Life Cycle (SDLC) and Agile processes

### Other Requirements

- Occasional night or weekend work may be required during releases

- Occasional travel may be required

## Skills

### Required
- Agile & Work Management
- Test Management
- Test Automation
- API Testing
- Databases
- SQL

---

Source: [Apply at emje.fa.us6.oraclecloud.com](https://emje.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/SouthernCompanyJobs/job/18728?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)