# Knowledge Management (KM) Consultant

**Company**: Epiq
**Experience**: senior
**Job type**: full-time
**Category**: Consulting
**Industry**: Consulting

**Apply**: https://epiqsystems.wd503.myworkdayjobs.com/en-US/Epiq_Careers/job/GBR-London-110-Bishopsgate/Forward-Deployed-Legal-Engineer_R0034851?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_b3c621f5-a1a

## Description

The Knowledge Management (KM) Consultant role will be an integral part of Epiq's market-leading Knowledge Management and Data Strategy practice groups, leading development and management of KM offerings and methodologies.

Responsibilities:

- Develop KM strategies and identify use cases in collaboration with law firm stakeholders.

- Act as primary contact for client representatives regarding preparation for and successful configuration of KM systems.

- Work with Advisory Practice Lead to develop and continuously improve the overall KM practice, its methodologies, and offerings.

- Develop estimates and project work plans for KM projects and collaborate with designated project managers to ensure projects run according to schedule and costs.

- Serve as subject matter expert and lead consultant on design and implementation of KM solutions.

- Build business cases for KM solutions and document multi-year roadmaps for implementation.

- Design and implement classification schemas related to experiential data.

- Lead successful implementation and extension of KM programs at firms.

- Lead configuration and management of client KM systems.

- Advise on data analysis and mapping activities related to planning for integration of internal client data into KM systems.

- Lead client discussions related to data architectures and their impact on KM Programs.

- Lead and manage data integration and import/export works.

- Organize and lead UAT testing phases on client projects.

- Develop release notes and contribute to end-user communications.

- Advise clients on design and configuration of matter profiles and business processes.

- Develop productive and strong working relationships with KM solution/product providers.

- Drive overall client satisfaction through effective development and communication of client deliverables.

- Effectively manage project resources to successfully execute work.

- Take accountability for client satisfaction and quality of project deliverables.

- Maintain up-to-date records of project status.

- Participate in regular meetings of the Knowledge Management practice and relevant project teams.

- Liaise with other Epiq personnel as necessary.

Qualifications:

- Background within or consulting to a professional services vertical; law firm background preferred.

- Detailed understanding of leading KM vendors and solutions.

- Deep understanding of typical use cases for KM software.

- Experience managing multiple and simultaneous projects.

- Oral and written communication skills.

- Experience with database design and management.

- Experience with data profiling and quality improvement techniques.

- Basic understanding of critical success criteria for experience management programs.

- Ability to work in a team environment and flexible approach to working with various groups.

- Competence to prioritize effectively and meet deadlines.

- Familiarity with document management systems and enterprise search platforms a plus.

- Bachelor's Degree preferred or equivalent combination of education, training, and experience.

- Consulting experience preferred.

The salary for this role will be determined based on several factors, including location-based market rate, abilities, performance during screening and interview, and pay parity with the wider team.

## Skills

### Required
- KM strategies
- data analysis
- project management
- communication

### Nice to have
- law firm background
- consulting experience
- document management systems

---

Source: [Apply at epiqsystems.wd503.myworkdayjobs.com](https://epiqsystems.wd503.myworkdayjobs.com/en-US/Epiq_Careers/job/GBR-London-110-Bishopsgate/Forward-Deployed-Legal-Engineer_R0034851?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)