# Coordinator in the Salesforce Innovation Centre (SIC)

**Company**: Salesforce
**Location**: London
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/United-Kingdom---London/Salesforce-Innovation-Center-Senior-Analyst_JR365550?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_b3c59206-cc0

## Description

Salesforce is seeking a Coordinator to work in the Salesforce Innovation Centre (SIC) in London, United Kingdom.

The Coordinator will play a crucial role in creating meaningful customer experiences, enhancing and accelerating customers' business goals and objectives as part of an SIC Engagement.

Responsibilities:

- Create and shape the customer experience by gaining an understanding of the customers' business objectives and AE goals for the SIC Engagement to deliver exceptional customer experiences

- Partner with Strategists to ensure the success criteria of each customer engagement is met

- Clearly articulate objectives in meetings, speaker invitations, and stakeholder inquiries

- Manage all meeting logistics, including SIC experiences, room and speaker calendar scheduling, catering coordination, and room readiness

- Manage an ecosystem of on-site logistics

- Prepare, collect, and understand SIC Engagement surveys to gauge real-time feedback and improve the program

- Support and lead programs and projects across the SIC teams driving continual growth of the SIC program

- Leverage Salesforce tools and dashboards to capture, measure, and share key metrics and KPIs

Requirements:

- 3+ years of functional experience in sales meetings or executive briefings

- Customer-facing experience and/or event management experience

- Flexibility and curiosity to adapt to changes driven by customers' expectations

- Diplomacy

- Strong problem-solving skills and the ability to assess when escalation is needed

- Lateral thinker who is teamwork-oriented and enjoys working with a high level of collaboration

- Ability to deliver on expectations with a high degree of autonomy and creativity

- A keen eye for detail

- Excellent written and verbal communication skills

- English fluency

- Familiarity with the Salesforce application, dashboards, and reporting skills is a key differentiator

- Strong logistical skills and the ability to work with executive and sales management, and other Salesforce organizations and stakeholders

Benefits:

- Support to find balance and be your best

- AI agents to accelerate your impact

- Opportunities to shape the future and redefine what's possible

We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme.

## Skills

### Required
- Salesforce
- event management
- logistics
- communication
- problem-solving

### Nice to have
- Salesforce application
- dashboards
- reporting skills

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Source: [Apply at salesforce.wd12.myworkdayjobs.com](https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/United-Kingdom---London/Salesforce-Innovation-Center-Senior-Analyst_JR365550?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)