# Agent/Lead Agent - Transcon

**Company**: Expeditors
**Location**: Ho Chi Minh
**Job type**: full-time
**Category**: Logistics & Supply Chain

**Apply**: https://jobs.smartrecruiters.com/Expeditors/744000161223479-agent-lead-agent-transcon?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/agent-lead-agent-transcon-b33c56b2-032/

## Description

Expeditors is seeking an Agent/Lead Agent - Transcon in Ho Chi Minh City.

As an Agent/Lead Agent - Transcon, you will coordinate daily trucking operations, including pickup, delivery, shipment monitoring, and exception handling. You will provide high-quality customer service to internal and external customers, proactively monitor shipments, and communicate delays and service issues.

Key responsibilities:

- Coordinate daily trucking operations

- Provide high-quality customer service

- Monitor shipments and communicate delays

- Coordinate with trucking service providers

- Support sourcing and onboarding of qualified service providers

- Verify trucking-related information and costs

- Support customer implementation and continuous improvement initiatives

- Maintain accurate operational data and provide regular reporting

- Keep up to date with transportation regulations and ensure operational compliance

- Work closely with cross-functional teams

- Support Transcon commercial activities

- Contribute to a team-oriented and continuous-improvement culture

Qualifications:

- University/College degree or equivalent relevant education and experience

- Experience in domestic trucking, transportation, logistics, or freight forwarding is preferred

- Strong customer-service mindset with good communication and problem-solving skills

- Proactive, responsible, detail-oriented, and able to follow through on operational issues

- Good organizational and time-management skills

- Comfortable working with Excel, Word, PowerPoint, and transportation/operational systems

- Good command of English, both written and spoken

- Able to work effectively with customers, service providers, and cross-functional teams

Benefits:

- Base salary, 13th month salary, and attractive bonus

- Annual Leave

- Health Plan: Medical Package

- Accident Insurance

- Social, Health and Unemployment Insurance

- Mobile phone allowance, company car, Grab account

- Training and Personnel Development Program

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## Skills

### Required
- English
- Excel
- Word
- PowerPoint

### Nice to have
- domestic trucking
- transportation
- logistics
- freight forwarding
- cross-border transportation

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Expeditors/744000161223479-agent-lead-agent-transcon?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)