# Chef de brigade H/F

**Company**: Accor
**Location**: Paray-Vieille-Poste, IDF
**Experience**: senior
**Job type**: full-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/Accor/744000160444919-chef-de-brigade-h-f-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/chef-de-brigade-h-f-b333457f-4fd/

## Description

We are seeking a Brigade Chef to join our team at the Mercure Paris Orly Tech hotel, located in the heart of the Orly district.

As a Brigade Chef, you will work closely with the Accommodation Manager and their assistant to ensure the smooth operation of the reception service.

Your main responsibilities will include:

- Organising and supervising the welcome and care of clients from arrival to departure

- Listening to clients, anticipating their needs, and creating a quality relationship to contribute to their loyalty

- Monitoring client feedback and comments, managing complaints that require your intervention, and providing adapted solutions

- Coordinating and accompanying receptionists in their daily tasks while ensuring the good organisation of the brigade

- Participating in the integration, training, and development of your team's skills, promoting motivation and teamwork

- Ensuring the good transmission of information between reception and other hotel services

- Guaranteeing respect for internal procedures, pricing policy, and brand quality standards

- Controlling registration, invoicing, and collection operations, monitoring various debtors, and ensuring good cash management

- Promoting the brand's loyalty programme and encouraging sales

- Contributing to the implementation of projects and commitments of the brand and establishment

- Maintaining a clean workspace and adhering to hygiene, safety, and environmental rules

To be successful in this role, you should have:

- A dynamic, organised, and passionate personality

- A background in hospitality, ideally with a qualification in hotel management (Bac to Bac +2 level)

- 1-2 years of experience in reception

- Good knowledge of reception operations and requirements

- Professional English language skills

- Familiarity with hotel IT systems, particularly OPERA CLOUD and RESAWEB

- Excellent customer service and interpersonal skills

- Strong communication and listening skills

- Ability to take responsibility and initiative

- Capacity to motivate and lead a team

- Rigour, organisation, and good time management

- Commercial spirit and enthusiasm

- Curiosity and a genuine team spirit

In return, we offer:

- A full-time CDI contract (39 hours/week)

- Collective interest-sharing and profit-sharing schemes

- ALL Heartists card with numerous benefits within the Accor network

- Health insurance and providence

- 50% reimbursement of transport costs

- Uniform provided and maintained

- On-site parking available

- Easy access by public transport (Tramway T7 – Hélène Boucher stop)

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## Skills

### Required
- hospitality
- customer service
- team management
- communication
- English

### Nice to have
- OPERA CLOUD
- RESAWEB
- French

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Accor/744000160444919-chef-de-brigade-h-f-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)