# Private Patient Coordinator

**Company**: Ramsay Health Care UK
**Location**: Stourbridge
**Job type**: full-time
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://ramsayhealthcare.wd3.myworkdayjobs.com/en-US/Ramsay_Careers/job/Stourbridge/Private-Patient-Co-Ordinator_JR16705?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_b31323f4-e0e

## Description

We are seeking a Private Patient Coordinator to join our team at Stourside Hospital, part of West Midlands Hospital. As a Private Patient Coordinator, you will assist the Private Patient Manager to grow self-pay and Private Medically Insured admissions to defined targets. You will effectively manage consultant relationships to ensure the private patient experience is consistently delivered.

Responsibilities:

- Take responsibility for the timely provision of quotes within the hospital

- Provide support for primary contact for the National Enquiry Centre and key stakeholders

- Book consultation appointments in clinics for private patients

- Provide accurate cost information to patients following their consultation regarding any onward intervention

- Provide quotes for patients to make an informed decision to the Enquiry Centre

- Ensure outpatient clinics are followed up to retain patients who are converting to surgery

- Ensure all records and reports are maintained and kept up to date

- Ensure relevant information is forwarded to all interested parties involved in the patient pathway

- Assist if required by following up quotes given and see if further information needed

- Ensuring insurance authorisation details are complete and accurate so planned treatment can go ahead.

Requirements:

- Marketing and or Sales experience

- Ability to manage a portfolio of private patients from initial call to discharge

- Sound Computer skills using the MS Office Suite and Web based reporting

- Confident in engaging with a variety of people particularly in a high end setting

- Excellent communication skills both face to face, over the phone and in writing

- Articulate with the highest standard of personal presentation

Benefits:

- Private Medical Cover, with the option to add your partner and dependants

- Discounted Bupa Dental Insurance

- Life Assurance (Death in Service) x3 your base salary

- Private Pension, with Ramsay matching up to 5% after a qualifying period

- Employee Assistance Programme

- 25 days annual leave + bank holidays, with the option to buy or sell additional days

- Flexible shift patterns, where possible

- Family friendly policies including enhanced parental leave

- Volunteer leave to support causes that matter to you

- Access to our benefits platform, offering a wide range of discounts

- Cycle2Work scheme

- Subsidised staff restaurant, where possible

- Free parking on site, where possible

## Skills

### Required
- MS Office Suite
- Web based reporting
- Marketing
- Sales
- Communication skills

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Source: [Apply at ramsayhealthcare.wd3.myworkdayjobs.com](https://ramsayhealthcare.wd3.myworkdayjobs.com/en-US/Ramsay_Careers/job/Stourbridge/Private-Patient-Co-Ordinator_JR16705?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)