# FBS Program Manager

**Company**: Capgemini
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Finance
**Wikidata**: https://www.wikidata.org/wiki/Q1034621

**Apply**: https://jobs.workable.com/view/6CQikejCJSwZ5o47fjV6VR/remote-fbs-program-manager-in-brazil-at-capgemini
**Canonical**: https://yubhub.co/jobs/job_b21ada4e-0cc

## Description

Our Client is seeking a highly strategic, results-driven leader to manage high-impact key initiatives with direct exposure to senior leaders. This role is ideal for someone who thrives in dynamic, fast-paced environments and is passionate about turning business initiatives into operational success.

### Responsibilities

- Deliver large-scale projects, managing risk, quality, change, dependencies, schedule, and budget

- Coordinate delivery of work from all suppliers involved in small-scale projects or sub-projects

- Facilitate issue resolution and remove operational roadblocks

- Collaborate with business units to define critical needs and allocate appropriate resources

- Evaluate and authorize work requests, develop work orders, and review supplier cost estimates

- Plan, monitor, and report on project performance

- Sign off on project deliverables, perform internal project closeout, and conduct Post-Implementation Reviews

- Liaise with Application Architecture teams, ISPs, and third parties as needed

- Act as administrative manager for retained staff, including Business Analysts, SMEs, and Support Services

- Oversee multiple projects/programs simultaneously with strategic focus

- Monitor and manage SLAs with suppliers and ISPs, including escalation and financial impact when SLAs are not met

- Serve as team leader or supervisor when assigned

### Requirements

- Bachelor’s degree preferred or equivalent, relevant experience

- Familiarity with customer experience, transformation, and agency environments

- Proven track record of delivering complex business and technology projects/programs

- Experience with IT governance frameworks and aligning IT strategy with business goals

- Project Leadership: Proven ability to manage complex, cross-functional projects with strategic impact

- Executive Communication: Skilled in presenting senior leadership and influencing across all levels

- Strategic Mindset: Focused on transformation, with resilience in fast-paced, ambiguous environments

- Emotional Intelligence: High self-awareness, empathy, and conflict management abilities

- Problem-Solving: Strong analytical and problem-solving skills

- IT Governance: Deep understanding of IT governance, compliance, and process optimization

- Technical & Financial Skills: Intermediate expertise in budgeting, forecasting, and financial tracking; advanced program and stakeholder management

- Tool Proficiency:

- Excel: Intermediate

- PowerPoint: Advanced

- Power BI: Advanced

- Think Cell and Rally: preferred

### Benefits

This position comes with a competitive compensation and benefits package:

- Competitive salary and performance-based bonuses

- Comprehensive benefits package

- Flexible work arrangements (remote and/or office-based)

- Dynamic and inclusive work culture within a globally renowned group

- Private Health Insurance

- Paid Time Off

- Training & Development

## Skills

### Required
- Project Leadership
- Executive Communication
- Strategic Mindset
- Emotional Intelligence
- Problem-Solving
- IT Governance
- Technical & Financial Skills

### Nice to have
- Excel
- PowerPoint
- Power BI
- Think Cell
- Rally