# Senior Manager, Microsoft 365 Collaboration and Productivity Services

**Company**: Valvoline Global Products
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Technology

**Apply**: https://jobs.valvolineglobal.com/job/IT-Manager-End-User-Client-Computing/1446510200/?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_b1dd4512-912

## Description

We are seeking a highly experienced Senior Manager to lead our Microsoft 365 Collaboration and Productivity Services team. As a Senior Manager, you will be responsible for setting the enterprise strategy and multiyear roadmap for collaboration, productivity, Microsoft 365 Copilot, workplace AI, and related services.

**Key Responsibilities:**

- Set the enterprise strategy and multiyear roadmap for collaboration, productivity, Microsoft 365 Copilot, workplace AI, and related services.

- Lead, coach, and develop a multidisciplinary team of collaboration, automation, and AI engineers.

- Serve as the accountable product and service leader for the employee-facing Microsoft 365 experience.

- Turn technology investments into measurable improvements in employee experience, adoption, productivity, service quality, risk management, and cost.

- Establish practical governance that protects the organization without creating unnecessary friction.

- Build a coordinated operating model across Engineering, Operations, Service Desk, Security, Information Governance, and business owners.

- Advise senior technology and business leaders on workplace technology opportunities, risks, investments, and tradeoffs.

- Guide emerging collaboration, automation, agent, and AI capabilities from evaluation into secure, sustainable enterprise services.

**Requirements:**

- Bachelor's degree in Information Technology, Computer Science, Business Technology, Organizational Change, or a related discipline.

- Ten or more years of progressive experience in Microsoft 365, digital workplace, enterprise collaboration, productivity technology, SaaS platform management, or a related field.

- Five or more years of formal people-leadership experience, including coaching, performance management, hiring, prioritization, succession planning, and development of technical or multidisciplinary teams.

- Demonstrated leadership of enterprise collaboration, productivity, or digital workplace services in a global, complex, or regulated environment.

- Experience establishing technology strategy, product roadmaps, governance models, service ownership, lifecycle practices, and reliable enterprise operations.

**Nice to Have:**

- Experience introducing or scaling Microsoft 365 Copilot, enterprise AI, agents, automation, or comparable emerging workplace technologies.

- Experience establishing enterprise AI or automation governance, lifecycle management, consumption oversight, support, and value realization.

- Experience managing strategic technology partners and holding internal and external delivery teams accountable for agreed outcomes.

- Experience managing teams using Agile and Scrum principles and methodologies.

- Experience working with global teams across regions, languages, time zones, regulatory environments, and working styles.

## Skills

### Required
- Microsoft 365
- Azure Active Directory
- Power Platform
- Workflow Automation
- API Integration
- Scripting
- Reporting
- Connectors
- Agent-based Automation
- ITIL
- Service Management
- Project Management
- Change Management
- Problem Management
- Incident Management
- Request Fulfillment
- Knowledge Management
- Configuration Management
- Continual Improvement

### Nice to have
- Microsoft 365 Copilot
- Enterprise AI
- Automation
- Agile
- Scrum
- Global Team Management

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Source: [Apply at jobs.valvolineglobal.com](https://jobs.valvolineglobal.com/job/IT-Manager-End-User-Client-Computing/1446510200/?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)