# Assistant Manager (Academic Quality Advancement)

**Company**: Hong Kong University of Science and Technology (HKUST)
**Location**: Clear Water Bay
**Work arrangement**: onsite
**Experience**: senior
**Job type**: contract
**Category**: Operations
**Industry**: Education

**Apply**: https://hkust.wd102.myworkdayjobs.com/en-US/HKUST/job/Clear-Water-Bay-Campus-Hong-Kong/Assistant-Manager--Academic-Quality-Advancement----Academic-Registry_JR100613-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_b1d6ca87-c01

## Description

The Assistant Manager (Academic Quality Advancement) plays a key role in advancing academic quality through quality assurance and enhancement initiatives, data analytics, systems development, governance support, and student engagement activities.

The successful candidate will manage projects, deliver high-quality analytical and operational outputs, coordinate stakeholders, and support technology- and AI-enabled approaches to advancing academic quality.

**Key Responsibilities**

- Develop and maintain project plans, timelines, workflows, procedures, and user manuals for surveys, evaluations, annual reporting, review exercises, and other quality-related activities.

- Lead and coordinate surveys, projects, initiatives, and operational activities, ensuring effective planning, stakeholder engagement, risk management, governance compliance, and timely delivery.

- Manage the collection, validation, cleansing, integration, and analysis of student survey results, institutional datasets, and quality-related information.

- Conduct statistical analysis, benchmarking, performance reporting, dashboard development, and evidence generation to support institutional reporting and decision-making.

- Prepare analytical reports, presentations, committee papers, management reports, briefing materials, and evidence-based recommendations.

- Coordinate and support academic quality initiatives, student partnership, advocacy, and engagement activities.

- Build productive partnerships with academic departments, faculty members, students, support units, and relevant offices.

- Support the development, implementation, enhancement, and adoption of systems, dashboards, analytics tools, automation initiatives, and AI-enabled solutions.

- Apply data analytics, statistical, business intelligence, and programming tools to deliver management insights and improve processes.

- Maintain documentation, records, audit trails, standard operating procedures, and knowledge repositories.

**Qualifications and Experience**

- A recognised bachelor's degree with at least five years of relevant post-qualification experience in higher education, academic administration, quality assurance, or related fields.

- Proven track record in project management, survey administration, data analytics, reporting, governance support, or quality assurance activities.

- Ability to analyse and interpret quantitative and qualitative data, apply sound analytical judgment, and translate findings into actionable insights.

- Proven ability to coordinate multiple projects and stakeholders, manage competing priorities, and deliver outcomes effectively under tight timelines.

- Supervisory experience involving task allocation, coaching, monitoring, quality review, and staff development would be advantageous.

**Knowledge, Skills and Competencies**

- Excellent written and verbal communication skills in English and Chinese.

- Well-developed analytical, critical thinking, problem-solving, project management, planning, coordination, prioritisation, and organisational capabilities.

- Sound professional judgment coupled with attention to detail, integrity, accountability, ownership, and commitment to accuracy, quality, and follow-through.

- Expertise in data management and analytics, including data validation, quality assurance, information integrity management, statistical analysis, survey analytics, data modelling, benchmarking, performance reporting, data visualisation, dashboard development, and evidence generation.

- High proficiency in one or more analytics, statistical, business intelligence, visualisation, or programming tools.

**Duration:** 2 years contract (renewable)

Starting salary will be commensurate with qualifications and experience. Fringe benefits including annual leave, medical and dental benefits will be provided. A gratuity will be payable upon successful completion of the contract.

## Skills

### Required
- data analytics
- project management
- statistical analysis
- data visualisation
- dashboard development
- Python
- SQL
- R
- SPSS
- Power BI
- Tableau
- Qlik Sense

### Nice to have
- supervisory experience
- familiarity with higher education quality assurance
- exposure to data management
- automation
- AI-assisted analytics

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Source: [Apply at hkust.wd102.myworkdayjobs.com](https://hkust.wd102.myworkdayjobs.com/en-US/HKUST/job/Clear-Water-Bay-Campus-Hong-Kong/Assistant-Manager--Academic-Quality-Advancement----Academic-Registry_JR100613-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)