# Vice President, Cloud Operations

**Company**: HKEX
**Location**: HK-DTH 9/F
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Finance

**Apply**: https://hkex.wd3.myworkdayjobs.com/en-US/HKEXCareerPage/job/HK-DTH-9F/Vice-President--Cloud-Operations_R004615?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_b1a85ac8-dda

## Description

We are seeking an experienced technology leader to join Cloud Platform Services as Vice President, Cloud Operations. The role will lead the Cloud Operations, with end-to-end responsibility for the stable, secure, resilient and compliant operation of cloud platforms supporting HKEX’s business-critical applications.

The successful candidate will oversee production operations across HCS, AWS, Alibaba Cloud and Google Cloud Platform (GCP), and drive the adoption of automation and Infrastructure-as-Code to improve operational efficiency and control.

**Job Responsibilities**

- Lead the Cloud Operations team, ensuring effective day-to-day operation and delivery of cloud platforms and services.

- Ensure the availability, stability, performance, security and resilience of cloud environments supporting critical applications.

- Establish and maintain effective observability, including monitoring, logging, alerting, service health dashboards and proactive identification of service degradation.

- Govern capacity and performance management, including utilisation monitoring, demand forecasting, service quotas and capacity planning for critical workloads.

- Oversee platform lifecycle management, including security patching, vulnerability remediation, version upgrades, technology obsolescence and end-of-support risks.

- Lead major incident and problem management, coordinating technical recovery, stakeholder communication, root-cause analysis and preventive actions.

- Ensure effective change, release and production-readiness controls for new and enhanced cloud services.

- Maintain cloud operations in accordance with HKEX technology standards, security requirements, risk appetite and applicable regulatory requirements.

- Oversee backup, disaster recovery and operational resilience, including regular recovery and failover exercises for critical services.

- Drive adoption of IaC and automation across cloud operations to improve reliability, compliance and efficiency.

- Manage cloud vendors and service providers, monitor service performance and ensure timely resolution of operational and service issues.

- Provide clear management reporting on service health, incidents, capacity, patching, vulnerabilities, lifecycle risks and operational compliance.

- Develop team capabilities and promote a strong culture of service ownership, risk awareness, collaboration and continuous improvement.

**Qualification Requirements**

- University degree in Computer Science, Information Technology, Engineering or a related discipline.

- Substantial experience in cloud infrastructure, technology operations, production support, Site Reliability Engineering or IT service management, including leadership responsibility.

- Proven production support experience with enterprise cloud platforms is essential, preferably across AWS, Alibaba Cloud, GCP, HCS or comparable large-scale cloud environments.

- Strong experience supporting business-critical production systems requiring high availability, resilience, security and recovery capabilities.

- Solid knowledge of incident, problem, change, capacity, configuration and service lifecycle management.

- Hands-on understanding of observability, cloud security, IAM, networking, backup/DR, vulnerability management, patching and platform upgrades.

- Good understanding of Infrastructure-as-Code, Terraform, CI/CD, cloud automation and Policy-as-Code, with demonstrated experience driving their adoption within production operations.

- Proven experience working effectively with Cloud Engineering, Platform Engineering or SRE teams to translate operational requirements into scalable engineering and automation solutions.

- Experience with Kubernetes, cloud-native platforms and ITIL/SRE practices would be an advantage.

- Experience in financial services, financial-market infrastructure or another highly regulated industry would be a strong advantage.

- Relevant cloud, IT service management or security certifications, such as AWS, Google Cloud, Alibaba Cloud, Kubernetes, ITIL, CISSP, CISM or CCSP, would be advantageous.

- Strong leadership, analytical, communication and stakeholder-management skills, with the ability to remain effective during critical production incidents.

## Skills

### Required
- Cloud Operations
- Cloud Architecture
- Cloud Engineering
- Site Reliability Engineering
- IT service management
- Infrastructure-as-Code
- Terraform
- CI/CD
- cloud automation
- Policy-as-Code
- Kubernetes
- cloud-native platforms
- ITIL
- SRE

### Nice to have
- AWS
- Alibaba Cloud
- GCP
- HCS
- Financial services
- Financial-market infrastructure
- Highly regulated industry
- Cloud certifications
- CISSP
- CISM
- CCSP

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Source: [Apply at hkex.wd3.myworkdayjobs.com](https://hkex.wd3.myworkdayjobs.com/en-US/HKEXCareerPage/job/HK-DTH-9F/Vice-President--Cloud-Operations_R004615?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)