# Réceptionniste Tournant  H/F

**Company**: Accor
**Location**: Levallois-Perret, IDF
**Job type**: full-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/Accor/744000143909999-receptionniste-tournant-h-f?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/r-ceptionniste-tournant-h-f-b1733270-4eb/

## Description

We are seeking a full-time Receptionist to join our dynamic team at the 4-star Mercure Paris Pont de Levallois Neuilly hotel, located in the heart of Levallois-Perret.

As a Receptionist, you will be responsible for:

- Welcoming guests with professionalism and courtesy from arrival to departure.

- Managing check-in and check-out procedures.

- Handling reservations (phone, email, website) and optimising occupancy.

- Responding to guest requests (local information, services, complaints).

- Collaborating with other departments (concierge, housekeeping, bar, room service) to ensure guest satisfaction.

- Processing payments, invoicing, and closing cash registers.

- Maintaining the reception area's cleanliness and organisation.

Requirements:

- Excellent presentation, customer service skills, reactivity, and ability to multitask.

- Availability to work varied shifts, including weekends and public holidays.

- Previous experience in a similar role is desirable.

- Proficiency in FOLS software or equivalent.

- Fluency in English is essential; knowledge of other languages is a plus.

Additional Information:

- Permanent contract, available immediately.

- 50% reimbursement of transportation costs (Pass Navigo).

- Working hours: 39 hours/week, variable schedule including weekends and public holidays.

- Accor employee benefits, including 30% discount on group hotels and reductions with partner companies.

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## Skills

### Required
- FOLS software
- English
- customer service
- multitasking

### Nice to have
- other languages

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Accor/744000143909999-receptionniste-tournant-h-f?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)