# Software Engineering Manager - HIH - Evernorth

**Company**: Evernorth Health Services
**Location**: Hyderabad, India
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Healthcare

**Apply**: https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/Hyderabad-India/Software-Engineering-Manager---HIH---Evernorth_26010746?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_b0a6f8e1-339

## Description

We are seeking a seasoned Software Engineering Manager to lead our Production Support Operations (PSO) team in Hyderabad, India. As a key member of our organisation, you will be responsible for end-to-end ownership of PSO, ensuring application stability, operational excellence, incident management, service reliability, and continuous improvement across critical Pharmacy platforms.

The successful candidate will have a strong technical background, with experience leading high-performing teams and a passion for developing talent within the team. You will partner with the enterprise IT organisation to design and deliver capabilities, oversee the analysis, design, development, and release of new capabilities in an agile development environment, and transform the work structure for getting IT work completed.

Key responsibilities include:

- Leading a team of approximately 20-25 employees to deliver end-to-end services

- Partnering with the enterprise IT organisation to design and deliver capabilities

- Overseeing the analysis, design, development, and release of new capabilities in an agile development environment

- Transforming the work structure for getting IT work completed

- Establishing and tracking operational KPIs, including SLA, SLO, MTTR, service availability, backlog reduction, and customer satisfaction metrics

- Driving automation and operational transformation leveraging Java, AWS cloud services, observability platforms, and AI-powered operational solutions

The ideal candidate will have:

- 12+ years of IT leadership experience

- A Bachelor's degree in a relevant field; Master's degree preferred

- Strong written and verbal communication skills

- Experience in Clearance, Intake, Business Process Modeling software, and REST APIs with micro-services

- Strong proficiency in Java/J2EE, Spring Boot, ReactJS, Microservices, REST APIs, GenAI, OpenShift/Kubernetes, Oracle, PL/SQL, and AWS cloud technologies

We offer a competitive salary and benefits package, including a flexible working schedule to accommodate project deadlines.

## Skills

### Required
- Java
- J2EE
- Spring Boot
- ReactJS
- Microservices
- REST APIs
- GenAI
- OpenShift
- Kubernetes
- Oracle
- PL/SQL
- AWS
- Business Process Modeling
- Agentic AI

### Nice to have
- machine learning
- vendor management

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Source: [Apply at cigna.wd5.myworkdayjobs.com](https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/Hyderabad-India/Software-Engineering-Manager---HIH---Evernorth_26010746?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)