# Sales Development Coordinator (6 month FTC)

**Company**: Intercom
**Location**: Chicago, Illinois
**Work arrangement**: hybrid
**Experience**: entry
**Job type**: full-time
**Salary**: $51,000 - $56,700
**Category**: Sales
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/intercom/jobs/7546384
**Canonical**: https://yubhub.co/jobs/job_b0a25445-b06

## Description

Our Sales Development organization is a key driver of Intercom’s growth, acting as both a talent pipeline and a revenue engine. We identify and engage prospects globally, guiding them through the early stages of the sales process - and laying the foundation for future careers across our Go-to-Market teams.

At Intercom, we’re customer-obsessed and driven to transform online customer service through a human + AI approach. We believe in balancing working hard with working smart - using data, strategy, and creativity to drive results and continuously improve.

We’re looking for a Sales Development Coordinator to join our Enterprise Sales team. This is a hands-on, learning-focused role designed for someone looking to build strong foundations in sales development, customer engagement, and account research.

As a Sales Development Coordinator, you’ll work closely with the Enterprise Sales teams across several core areas:

- Follow up on inbound leads and engage with early-stage prospects, helping qualify interest and route opportunities appropriately

- Conduct account and prospect research to support outbound efforts

- Build organisation maps for key personas, including roles across Customer Support, Product, AI, and Digital Transformation

- Prepare call briefs and account summaries to help AEs and BDRs engage effectively ahead of meetings

This role is intended as a stepping stone into Sales. Successful candidates may progress into a full-time Sales Development Representative role based on performance, readiness, and business needs.

## Skills

### Required
- Currently pursuing a Bachelor's degree in Business, Sales, Technology, or a related field or early in your career with less than 2 years of professional experience
- Comfortable engaging with prospects via email and phone
- Excellent written and verbal communication skills
- Comfortable using tools such as LinkedIn and Google Workspace
- Proactive and self-motivated, with the ability to manage tasks independently with light guidance