# GP Receptionist

**Company**: St Katharine Docks Practice
**Location**: London
**Job type**: part-time
**Salary**: Depending on experience
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://www.jobs.nhs.uk/candidate/jobadvert/A4746-26-0002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_b095e8f6-84f

## Description

Join our friendly team at St Katharine Docks Practice, a welcoming single-handed GP surgery set in the beautiful surroundings of St Katharine Docks, just moments from the Tower of London.

We are looking for a Receptionist to provide cover, helping to ensure the smooth running of our busy front desk. As the first point of contact for patients, you will play a vital role in making every patient feel welcome, listened to, and supported.

Responsibilities:

- Welcome and assist patients and visitors in person and over the telephone in a professional and friendly manner.

- Manage incoming calls, respond to general enquiries, and direct calls as appropriate.

- Schedule and manage patient appointments using the practice clinical system - EMIS Web.

- Register new patients and update existing patient information accurately.

- Handle incoming and outgoing post and emails.

- Obtain external medical reports, test results, and other documentation as required.

- Scan and file correspondence and clinical documents.

- Maintain a tidy, organised, and welcoming reception area.

- Safeguard patient confidentiality and comply with GDPR and NHS data protection requirements.

- Provide reassurance and support to patients, maintaining a calm and caring approach.

- Carry out general administrative duties as required by the GP or Practice Manager.

In return, we offer a friendly working environment, on-the-job training, and opportunities for personal development. You will be part of a small, close-knit team where your contribution truly makes a difference to the lives of our patients and the success of our practice.

If you're reliable, compassionate, and looking for a rewarding role in the heart of London, we'd love to hear from you.

## Skills

### Required
- EMIS Web
- Microsoft Office
- good written and spoken English
- organisational and time management skills
- numeracy and literacy skills
- confident and polite telephone manner
- competent IT skills

### Nice to have
- previous experience working in a GP practice, NHS, or healthcare setting
- familiarity with EMIS Web or similar clinical systems
- understanding of medical terminology

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Source: [Apply at jobs.nhs.uk](https://www.jobs.nhs.uk/candidate/jobadvert/A4746-26-0002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)