# Director of Communications - Capital One Travel

**Company**: Capital One
**Location**: New York, NY
**Work arrangement**: hybrid
**Experience**: executive
**Job type**: full-time
**Salary**: $190,300 - $217,200 (McLean, VA) or $207,600 - $236,900 (New York, NY)
**Category**: Communications
**Industry**: Finance

**Apply**: https://capitalone.wd12.myworkdayjobs.com/en-US/Capital_One/job/New-York-NY/Director-of-Communications---Capital-One-Travel_R1005010-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_b02d2d97-132

## Description

Capital One Travel is seeking a Director of Communications to amplify its narrative and future strategy. The successful candidate will bring deep experience across consumer and business/trade media, a strong understanding of strategic partnerships and B2B communications, and a proven track record of constructing impactful thought leadership.

### Responsibilities

- Protect and promote the brand: Lead the overarching external communications strategy for Capital One Travel, driving a narrative that elevates the reputation of the brand.

- Executive communications and thought leadership: Serve as the strategic external communications lead for the Head of Capital One Travel, crafting compelling external communications with a focus on message development, positioning, and speechwriting.

- Media relations and strategic positioning: Leverage established relationships within top-tier travel and lifestyle media to secure high-value earned media and position the brand for major partnerships.

- Competitive intelligence and trend spotting: Continuously monitor global events, macroeconomic shifts, and industry trends to strategically position Capital One Travel against competitors.

- Crisis management: Anticipate, assess, and manage communications surrounding global crises or travel disruptions.

- Product and platform support: Develop creative communication campaigns to support and drive adoption of the Capital One Travel app.

- Cross-functional collaboration: Act as a collaborative partner across the broader Premium Products and Experiences business.

### Who You Are

- Great judgment: Thrive in stakeholder management and make high-stakes decisions with confidence.

- Relationship-based leadership: Build deep, trusting relationships with executive leaders.

- Problem-solver: Identify opportunities to innovate and find better ways to achieve goals.

- Business savvy: Understand business needs and communicate fluently in business terms.

### Basic Qualifications

- Bachelor’s degree or military experience

- At least 8 years of experience in External Communications or Public Relations

- At least 8 years of experience in People Leadership

- At least 5 years of experience in the travel industry

### Preferred Qualifications

- 8+ years of experience in External Communications or Public Relations for a leading Travel Brand

- 4+ years of experience managing large-scale change management and crisis communications

- Proven ability as a strategic thinker and problem-solver

- Strong collaboration, interpersonal, and coaching skills

- Strong organizational and prioritization capabilities

### Location and Salary

- This role is designated as a hybrid position.

- The minimum and maximum full-time annual salaries for this role are:

- McLean, VA: $190,300 - $217,200

- New York, NY: $207,600 - $236,900

## Skills

### Required
- External Communications
- Public Relations
- People Leadership
- Travel Industry

### Nice to have
- Strategic Communications
- Crisis Management
- Change Management
- Leadership

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Source: [Apply at capitalone.wd12.myworkdayjobs.com](https://capitalone.wd12.myworkdayjobs.com/en-US/Capital_One/job/New-York-NY/Director-of-Communications---Capital-One-Travel_R1005010-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)