# Site Reliability Engineer II

**Company**: Electronic Arts
**Location**: Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology
**Ticker**: EA
**Wikidata**: https://www.wikidata.org/wiki/Q173941

**Apply**: https://jobs.ea.com/es_ES/careers/JobDetail/Site-Reliability-Engineer/216629?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/site-reliability-engineer-ii-b007179b-303/

## Description

Electronic Arts creates incredible entertainment experiences that inspire players and fans worldwide. Here, everyone is part of the story, connected in a global community where creativity thrives, and new perspectives are welcomed.

About FC Mobile - As one of the largest sports entertainment platforms globally, EA SPORTS FC is redefining football with interactive experiences, connecting fans to The World's Game through innovation and authenticity.

We invite you to join our passionate team as we pioneer the future of football fandom. EA SPORTS FC Mobile is a global team developing and operating a high-quality mobile football game experience. Our culture emphasises creativity, autonomy, and collaboration, empowering us to create high-quality games and experiences worldwide.

**Location & work model:** Hybrid in Kuala Lumpur **Report to**: Technical Director

**Responsibilities:**

- Prod and Pre-Prod Environment Monitoring: Monitor client and server stability across environments, identifying abnormal trends and driving improvements.

- Live Incident Response: Respond to live incidents, following runbooks for investigation, communication, and recovery.

- AI-Powered Live Monitoring and Operations Tools: Build AI-powered tools for live monitoring, alert analysis, and operations support.

- Knowledge and Process Development: Develop knowledge bases, convert incident insights into runbooks, and track incident action items.

**Qualifications:**

- Degree in computer science or a related field, or equivalent technical capability with three or more years of experience in SRE, operations, or technical support roles.

- Familiarity with Kubernetes, containers, cloud platforms, and microservices architecture.

- Foundational development skills in Go, Python, or another programming language.

- Familiarity with Prometheus, ELK, Grafana, Sentry, Splunk, VictoriaLogs, VictoriaMetrics, and Firebase.

- Basic knowledge of large language models, AI Agents, prompting, RAG, or MCP.

- Willing to participate in shift rotations, release support, and on-call coverage.

**Benefits:** Electronic Arts offers a comprehensive benefits package, including physical, emotional, financial, professional, and community well-being support. Benefits are customised to meet local needs and may include medical insurance, mental wellness support, pension plans, paid time off, family leave, free games, and more.

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- Kubernetes
- containers
- cloud platforms
- microservices architecture
- Go
- Python
- Prometheus
- ELK
- Grafana
- Sentry
- Splunk
- VictoriaLogs
- VictoriaMetrics
- Firebase
- large language models
- AI Agents
- prompting
- RAG
- MCP

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Source: [Apply at jobs.ea.com](https://jobs.ea.com/es_ES/careers/JobDetail/Site-Reliability-Engineer/216629?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)