# People Operations Advisor

**Company**: Trainline
**Location**: London
**Work arrangement**: hybrid
**Job type**: Full time
**Salary**: £35K - £40K
**Category**: Human Resources
**Industry**: Technology

**Apply**: https://jobs.ashbyhq.com/trainline/bc0d648d-1792-4d20-9831-693373907710?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_afbac217-919

## Description

We are seeking a People Operations Advisor to join our UK People Operations team at Trainline. As a People Operations Advisor, you will provide high-quality first-line support to Trainliners, resolving HR process and policy queries professionally and within agreed SLAs.

Responsibilities:

- Provide high-quality first-line support to Trainliners and resolve HR process and policy queries professionally and within agreed SLAs.

- Produce and maintain accurate people data, ensuring high data integrity in our HRIS (HiBob) and that updates are completed promptly.

- Deliver change alongside day-to-day People services by contributing to People Ops projects such as system enhancements, process redesign, and embedding AI-enabled solutions.

- Work with People Business Partners to support cyclical People processes and document and implement employee lifecycle changes.

- Support the preparation, validation, and processing of the monthly UK payroll, ensuring accurate and timely data inputs and alignment between HiBob and payroll workflows.

- Deliver day-to-day benefits administration, managing enrolments and changes accurately and resolving benefit-related issues efficiently.

- Manage employee lifecycle administration, including pre-boarding, contracts, background checks, Right to Work documentation, and visa sponsorship.

- Process People-related invoices and purchase orders accurately, partnering with accounts payable and supporting effective financial administration.

- Support and manage the improvement, implementation, and documentation of People policies, processes, and templates.

Requirements:

- Solid foundation in People Operations and motivated to continue learning and developing in a fast-moving, tech-enabled environment.

- Working understanding of HR best practices, employment law, and core HR processes.

- Experience supporting payroll administration, including maintaining payroll data, running checks, and a working understanding of UK tax, NI, and statutory requirements.

- Comfortable working with HR systems (ideally HiBob or similar HRIS).

- Data-literate, with the ability to produce, interpret, and validate reports.

- Exposure to process and ways-of-working improvement.

- Strong attention to detail, particularly when handling people data, contracts, payroll inputs, or employee records.

- Clear and professional verbal and written communication skills.

- Strong organisational and time-management skills, able to manage competing priorities, balance BAU and project work, and work to agreed SLAs.

Benefits:

- £35K – £40K salary

- Private healthcare and dental insurance

- Generous work from abroad policy

- 2-for-1 share purchase plans

- EV Scheme

- Extra festive time off

- Excellent family-friendly benefits

## Skills

### Required
- HR best practices
- employment law
- core HR processes
- payroll administration
- HR systems
- data analysis
- process improvement
- Microsoft Office
- Google Workspace

### Nice to have
- HiBob
- UK tax
- NI
- statutory requirements
- change implementation
- project management

---

Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/trainline/bc0d648d-1792-4d20-9831-693373907710?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)