# Staff Systems Engineer, IT

**Company**: GitLab
**Location**: Remote, United States
**Work arrangement**: remote
**Experience**: staff
**Job type**: full-time
**Salary**: $126,000-$213,600 USD
**Category**: IT
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/gitlab/jobs/8705017002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_afb606e4-4ab

## Description

GitLab is seeking a Staff Systems Engineer, IT to own the systems and integrations behind the employee lifecycle, onboarding, role changes, and offboarding.

The successful candidate will design, build, and own end-to-end automation for the employee lifecycle, serve as the technical owner of GitLab's ITSM platform, and increase AI deflection rates for all stakeholders of the ITSM system.

Key responsibilities include:

- Designing, building, and owning end-to-end automation for the employee lifecycle

- Serving as the technical owner of GitLab's ITSM platform

- Increasing AI deflection rates for all stakeholders of the ITSM system

- Identifying repetitive, manual workflows across IT and replacing them with automation

- Building and maintaining integrations between the ITSM platform and GitLab's core systems

- Managing IT-owned infrastructure as code across cloud environments

- Applying SRE principles to the services IT owns

- Developing knowledge management and self-service experiences

- Instrumenting automation and AI performance with clear metrics and dashboards

- Setting engineering standards for the IT automation stack

- Partnering with Security and Compliance to ensure lifecycle automation and AI workflows meet access, audit, and control requirements

The ideal candidate will have:

- Breadth as a generalist systems engineer

- Solid infrastructure-as-code experience

- A working command of SRE principles

- Experience running workloads in a major public cloud

- Experience designing or operating virtual desktop infrastructure

- A track record automating employee lifecycle processes

- Experience with workflow automation and iPaaS tooling

- Familiarity with AI-enabled service capabilities

- Strong scripting and development skills

- Excellent written communication skills

The base salary range for this role is $126,000-$213,600 USD.

GitLab supports full-time employees with benefits, flexible paid time off, team member resource groups, equity compensation, and a growth and development fund.

## Skills

### Required
- infrastructure-as-code
- SRE principles
- public cloud
- virtual desktop infrastructure
- workflow automation
- AI-enabled service capabilities
- scripting
- development
- communication

### Nice to have
- Terraform
- AWS
- GCP
- Azure
- Okta Workflows
- Serval
- ITSM platform
- Python
- JavaScript

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/gitlab/jobs/8705017002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)