# Business Operations Manager

**Company**: Cisco
**Location**: San Jose, California
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $148,500.00 - $193,300.00
**Category**: Operations
**Industry**: Technology

**Apply**: https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/San-Jose-California-US/Business-Operations-Manager--Hyperscaler-Data-Center---Client-Optics_2027944-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/business-operations-manager-af126cd7-7f2/

## Description

The Hyperscaler, Data Center and Client Optics Supply Chain team at Cisco moves fast to enable growth and solve cross-functional challenges. As a Business Operations Manager, you will play a critical role in driving strategies that enable the business to scale successfully. You will blend analytical, technical, and operational expertise to drive meaningful change.

Responsibilities:

- Identify, triage, and drive strategic thinking on key questions, issues, and roadblocks facing the organisation.

- Conduct quantitative research and complex data retrieval to deliver compelling recommendations to engineering and leadership teams.

- Collaborate on critical operational excellence projects, turning strategic recommendations into reality while developing and tracking critical operating metrics.

Minimum Qualifications:

- Bachelor’s degree in Business Administration, Operations, Industrial Engineering, Computer Science, or a related discipline (or equivalent practical experience), plus 10+ years of professional experience in business operations, technical program management, or management consulting (or Master’s degree with 6+ years of relevant experience).

- Demonstrated hands-on experience developing and implementing quantitative operational models, capacity frameworks, or forecasting methodologies using complex datasets.

- Proven experience designing, deploying, and managing operational workflows, processes, or governance frameworks in partnership with engineering leadership and technical stakeholders.

- Practical experience establishing and tracking operational KPIs, performance metrics, and executive reporting packages across large-scale technical or supply chain organisations.

- Demonstrated experience managing complex, cross-functional operational programs across multiple technical departments, vendors, or business units.

Preferred Qualifications:

- Familiarity with Cisco Product Development Methodology (CPDM) or similar product lifecycle frameworks.

- Experience driving process optimisation and operational excellence initiatives within a large-scale supply chain or engineering environment.

- Strong project management skills with a track record of developing and tracking critical operating metrics for executive leadership.

- Ability to balance immediate daily operational needs with long-term strategic capability building.

Benefits:

- Medical, dental, and vision insurance.

- 401(k) plan with a Cisco matching contribution.

- Paid parental leave.

- Short and long-term disability coverage.

- Basic life insurance.

- Paid time away (vacation, holidays, sick time).

- Optional 10 paid days per full calendar year to volunteer.

Salary Range: $148,500.00 - $193,300.00

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## Skills

### Required
- Business Administration
- Operations
- Industrial Engineering
- Computer Science
- Quantitative Analysis
- Project Management

### Nice to have
- Cisco Product Development Methodology
- Process Optimisation
- Operational Excellence

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Source: [Apply at cisco.wd5.myworkdayjobs.com](https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/San-Jose-California-US/Business-Operations-Manager--Hyperscaler-Data-Center---Client-Optics_2027944-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)