# Help Desk Receptionist

**Company**: Keywords Studios
**Location**: Ciudad de México
**Work arrangement**: onsite
**Job type**: Full-time
**Salary**: $15,000 MXN
**Category**: Operations
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q64141679

**Apply**: https://apply.workable.com/j/E5B3FCF18F?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_aed351db-2de

## Description

We are seeking a highly organised and customer-focused Help Desk Receptionist to join our team in Mexico City. As a Help Desk Receptionist, you will be responsible for delivering exceptional service, ensuring quality in every task, and meeting or exceeding company expectations.

**Responsibilities:**

- Provide high-quality customer service, understanding others' needs and responding accordingly

- Manage reception and telephone lines, coordinate shipments and deliveries, receive and manage visitors in the studio

- Report facility issues to the facilities administrator and engage in inventory management for HR supplies

- Support purchasing and requisitioning for facilities and engagement, coordinate taxis and corporate transportation

- Assist in the search for new suppliers and support the Shared Services and Regional Director America's team

- Organise events and ensure high-quality results and a wonderful experience for participants

**Requirements:**

- 2 years of experience as a facilities help desk representative or receptionist

- Motivation, teamwork skills, and a service-oriented mindset

- Event organisation, travel planning, and reservation coordination

- Good English writing, verbal, and interpersonal communication skills

- Flexibility with working hours, intermediate or advanced computer skills, and Office and Google Workspace tools

- Agenda management and administrative tasks, customer service orientation, creativity, proactivity, and willingness to learn

- Excellent organisation skills, commitment, honesty, and trustworthiness

- Experience coordinating office operations, vendors, and maintenance requests

- Strong problem-solving skills with the ability to prioritise multiple tasks in a fast-paced environment

**Benefits:**

- Monthly gross salary: $15,000 MXN

- Benefits as per law

- Xmas bonus: 30 days

- Major Medical Insurance, Minor Medical Insurance, Savings Fund, Grocery Vouchers: $1,200 MXN

## Skills

### Required
- customer service
- event organisation
- travel planning
- administration
- communication
- problem-solving

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Source: [Apply at apply.workable.com](https://apply.workable.com/j/E5B3FCF18F?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)