# Manager, Infrastructure (R6154)

**Company**: Shield AI
**Location**: San Mateo, California
**Work arrangement**: onsite
**Experience**: senior
**Job type**: Full Time Employee
**Salary**: USD 160,000-250,000 per-year-salary
**Category**: IT
**Industry**: Technology

**Apply**: https://jobs.lever.co/shieldai/77ea01b8-3cc2-4b36-9d23-aa5f317ade23?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_aea3c0c3-c1c

## Description

Shield AI is seeking an Infrastructure Manager to lead the team responsible for the enterprise systems and physical infrastructure supporting its engineering, manufacturing, business, and mission-critical environments.

This leader will ensure that hybrid infrastructure services remain reliable, secure, scalable, and operationally mature as Shield AI grows. Reporting to the Senior Manager of Cloud & Infrastructure, this role partners closely with Cloud Platform, Network, Cybersecurity, Facilities, Service Delivery, Enterprise Technology Solutions, and engineering teams.

**Responsibilities:**

- Lead, coach, and develop a distributed team of infrastructure engineers and systems administrators.

- Own team capacity, resource planning, hiring priorities, workload balancing, succession planning, and development of technical leaders within the Infrastructure organization.

- Own the Infrastructure strategy, roadmap, standards, operating model, and service portfolio across on-premises, colocation, edge, lab, manufacturing, and hybrid environments.

- Oversee architecture, implementation, and operations for enterprise compute, virtualization, storage, backup, disaster recovery, Windows and Linux server platforms, and core infrastructure services.

- Provide management oversight for the infrastructure supporting Teamcenter and other mission-critical engineering platforms.

- Drive infrastructure modernization, automation, configuration standardization, lifecycle management, observability, and reduction of operational toil and technical debt.

- Establish priorities, project plans, service objectives, capacity forecasts, lifecycle plans, and measurable outcomes aligned with aircraft, engineering, manufacturing, and company growth.

- Ensure infrastructure services meet requirements for availability, performance, security, compliance, recoverability, and operational supportability.

- Provide management oversight for site and data-center infrastructure.

- Partner with Network and Cloud Platform teams on hybrid architecture, connectivity, workload placement, identity integration, and migration of shared services.

- Lead major incidents, root-cause analysis, problem management, change governance, patching and vulnerability remediation, maintenance planning, and on-call readiness.

- Manage hardware, software, licensing, support contracts, managed services, and professional-services vendors.

- Maintain architecture, configuration, recovery, lifecycle, and operational documentation.

**Required qualifications:**

- 8+ years of progressive experience in enterprise infrastructure or systems engineering.

- Broad experience designing and operating enterprise compute, virtualization, storage, backup, disaster recovery, and Windows and Linux server environments.

- Strong understanding of high availability, capacity planning, performance management, patching, vulnerability remediation, monitoring, and infrastructure lifecycle management.

- Experience supporting data centers, colocation facilities, server rooms, labs, manufacturing environments, or other distributed infrastructure at enterprise scale.

- Experience leading infrastructure modernization, automation, migrations, platform upgrades, and recovery testing with limited business disruption.

- Demonstrated ability to manage production operations, incidents, changes, service health, technical debt, and geographically distributed services.

- Strong partnership skills across Facilities, Network, Cloud, Cybersecurity, Service Delivery, application teams, and business stakeholders.

- Strong people leadership skills, including hiring, coaching, performance management, delegation, and development of senior technical talent.

- Experience managing infrastructure vendors, support agreements, professional services, budgets, forecasts, and lifecycle investment planning.

- Clear written and verbal communication skills.

- Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field.

**Preferred qualifications:**

- Experience supporting aerospace, defense, manufacturing, engineering, government contracting, or another regulated environment.

- Experience integrating infrastructure following acquisitions, site consolidations, relocations, or rapid organizational growth.

- Experience with VMware, Hyper-V, KVM, NetApp, Cohesity, Active Directory, Entra ID, infrastructure monitoring, and configuration-management tools.

- Experience supporting PLM platforms such as Siemens Teamcenter.

- Knowledge of CMMC, NIST 800-171, ITAR, backup immutability, disaster recovery, and controlled unclassified information environments.

- Experience with infrastructure as code, PowerShell, Python, Bash, Ansible, Terraform, or related automation practices.

**Additional Information:**

- Salary: USD 160,000-250,000 per-year-salary

- Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity

## Skills

### Required
- enterprise infrastructure
- systems engineering
- high availability
- capacity planning
- performance management
- patching
- vulnerability remediation
- monitoring
- infrastructure lifecycle management
- data centers
- colocation facilities
- server rooms
- labs
- manufacturing environments
- distributed infrastructure
- infrastructure modernization
- automation
- migrations
- platform upgrades
- recovery testing
- production operations
- incident management
- change management
- service health
- technical debt
- geographically distributed services
- people leadership
- hiring
- coaching
- delegation
- development of senior technical talent
- infrastructure vendors
- support agreements
- professional services
- budgets
- forecasts
- lifecycle investment planning
- written and verbal communication

### Nice to have
- aerospace
- defense
- manufacturing
- engineering
- government contracting
- regulated environment
- acquisitions
- site consolidations
- relocations
- rapid organizational growth
- VMware
- Hyper-V
- KVM
- NetApp
- Cohesity
- Active Directory
- Entra ID
- infrastructure monitoring
- configuration-management tools
- PLM platforms
- Siemens Teamcenter
- CMMC
- NIST 800-171
- ITAR
- backup immutability
- disaster recovery
- controlled unclassified information environments
- infrastructure as code
- PowerShell
- Python
- Bash
- Ansible
- Terraform

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Source: [Apply at jobs.lever.co](https://jobs.lever.co/shieldai/77ea01b8-3cc2-4b36-9d23-aa5f317ade23?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)