# Senior Associate, Solutions Architect, Mexico

**Company**: Glia
**Location**: Mexico
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://jobs.ashbyhq.com/glia/5b9c8564-fb65-42b1-9d5d-fc667a02c6fa?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_aea35941-b91

## Description

At Glia, our Solutions Architects collaborate with clients to implement innovative solutions that enhance customer engagement, improve operational efficiency, and deliver exceptional customer experiences.

Responsibilities:

- Collaborate with clients to assess their business and technical requirements, proposing comprehensive solutions that address their challenges.

- Translate business needs into a clear technical vision and guide its execution, ensuring alignment with client objectives.

- Develop comprehensive technical documentation including statements of work to ensure clarity and alignment among stakeholders.

- Lead the validation, delivery, and deployment of solutions, ensuring they meet quality and performance standards.

- Educate and mentor remote teams, ensuring adherence to solution designs and best practices.

- Communicate complex technical concepts effectively to both technical and non-technical stakeholders.

Requirements:

- 3+ years of client-facing development experience, with a strong emphasis on solution architecture and design.

- Proficiency in front-end technologies (HTML, CSS, Javascript) and back-end languages such as Node.js.

- Experience with AI tooling, cloud platforms (AWS, Azure, GCP) and understanding of the SaaS lifecycle.

- Demonstrated ability to work collaboratively with engineering teams during agile development cycles.

- Excellent problem-solving, written/verbal communication skills, and a proactive approach to addressing client needs.

Preferred qualifications:

- Experience in contact centers, telephony/VoIP, and financial services.

- Familiarity with implementing serverless, AI, big data, and/or other emerging technologies in enterprise technology stacks.

- Relevant certifications in cloud platforms or solution architecture.

## Skills

### Required
- HTML
- CSS
- Javascript
- Node.js
- AI tooling
- cloud platforms
- SaaS lifecycle
- agile development

### Nice to have
- contact centers
- telephony/VoIP
- financial services
- serverless
- big data
- emerging technologies
- solution architecture

---

Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/glia/5b9c8564-fb65-42b1-9d5d-fc667a02c6fa?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)