# Guest Experience Host

**Company**: Sandbox VR
**Location**: Not explicitly stated
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Salary**: Competitive salary and benefits package
**Category**: Retail
**Industry**: Entertainment

**Apply**: https://jobs.lever.co/sandboxvr/f7f72744-0356-4d66-b4f2-8025e224f3d4?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ae8e60e8-dd9

## Description

Job Description:

We're looking for a Guest Experience Host to join our team at Sandbox VR. As a Guest Experience Host, you will be responsible for creating unforgettable moments for our guests.

Key Responsibilities:

- Greet guests with energy and invite them into an exciting, welcoming environment

- Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up

- Proactively share offers (F&B, repeat visits, gift cards) to boost engagement

- Be a Tech & Experience Expert

- Master our proprietary tech and keep gear calibrated

- Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests

- Communicate with management and tech support when issues arise, clearly and quickly

- Keep Things Running Smoothly

- Maintain a spotless, high-energy store that meets Sandbox VR standards

- Sanitize gear thoroughly and display materials/gift cards to brand expectations

- Prepare iPads, body trackers, and gear before and after every session

- Shift Leadership & Coaching

- Open/close the store, manage daily audits, break schedules, and labor spend

- Run shift check-ins, coach in real time, and train new hires

- Ensure team performance, morale, and guest service standards remain high

Requirements:

- Egoless & Coachable: You take feedback well and pitch in wherever needed

- Adaptable & Proactive: You’re resourceful, self-driven, and good with change

- Team-Focused: You stay positive and celebrate group wins

- Reliable: On time, in uniform, and ready to shine

- Physically Able: On your feet, some lifting (up to 40 lb), occasional stairs

- Weekend Availability: Required

- Leadership: 1+ year in retail/hospitality leadership

Benefits:

- Paid sick time + 401(k) match

- Commuter benefits (transit + parking)

- Referral bonuses + employee discounts

- Free VR sessions

Additional Information:

Note: Evening and weekend availability may be required depending on the business’ needs.

## Skills

### Required
- Customer Service
- Team Leadership
- Problem-Solving
- Communication
- Time Management

### Nice to have
- Virtual Reality
- Event Planning
- Marketing
- Sales

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Source: [Apply at jobs.lever.co](https://jobs.lever.co/sandboxvr/f7f72744-0356-4d66-b4f2-8025e224f3d4?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)